📞 Call for pricing and availability: (800) 780-8101

Northvine Postacute Care

446 Arrowood Dr, Santa Rosa, CA 95407

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(707) 528-2100

Estimated Pricing

Studio
Estimated $10,183

Price Comparison

  • Average City Price: $9,960
  • Average State Price: $7,474
  • Average National Price: $7,508


  • Northvine Postacute Care Description

    Northvine Postacute Care is a community that offers nursing care and is located in Santa Rosa, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.8 out of 10 making it the 28th highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Santa Rosa


    Community Reviews

    4.9
    Northvine Postacute Care
    Based on My Caring Plan's proprietary scoring, including 16 reviews across the web

    Ranking

  • Ranking in City: 31 out of 31 communities in Santa Rosa
  • Ranking in State: 3515 out of 3640 communities in CA
  • Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Great staff, very attentive to patients and their families.
    • Warm welcome upon entering the facility, with loved ones in good hands.
    • Highly recommended facility based on great experiences.
    • Helpful staff providing excellent care, leading to wonderful experiences.
    • Some positive remarks on friendly staff and physical therapy, though noting areas needing improvement.
    • Comfortable environment with nice people, special mention of a very nice staff member from DSD.

    Negative Feedback:

    • Observations of staff ignoring patients, high staff turnover, and lack of encouragement for mobility.
    • Reported language barriers, insufficient help for the visually impaired, and lack of mental stimulation and activities.
    • Issues with food quality and areas of physical therapy needing improvement.
    • Concerns over payroll issues, suggesting a need for management to reconsider their role and ensure timely payment to employees.
    • Low ratings due to perceived poor quality of living and care.
    • Disturbing observations including restrictions on photos/videos, loud environments, lack of safety measures like bed rails, and inappropriate handling of patients.
    • Staff reportedly unable to answer questions, with delayed response times for inquiries.


    Reviews

    Christine L
    Feb. 24, 2022 My Caring Plan Icon

    Horrible place. See how many complaints are filed against this place with CDPH. Incompetent uncaring staff.


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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Jan. 10, 1971
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 62
    Total current residents: 51
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 17
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $41675


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-02 2022-04-15 D Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2022-03-02 2022-04-15 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-03-02 2022-04-15 D Construction Deficiencies Use approved construction type or materials.
    2022-03-02 2022-04-15 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-03-02 2022-04-15 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-07-30 2019-08-26 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2019-07-30 2019-08-26 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-07-30 2019-08-26 D Smoke Deficiencies Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    2019-07-30 2019-08-26 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-07-30 2019-08-26 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-07-30 2019-08-26 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-09-26 2018-10-16 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-09-26 2018-10-16 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-09-26 2018-10-16 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-09-26 2018-10-16 D Smoke Deficiencies Provide properly protected cooking facilities.
    2018-09-26 2018-10-16 D Smoke Deficiencies Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    2018-09-26 2018-10-16 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-09-26 2018-10-16 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-09-26 2018-10-16 C Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-09-26 2018-10-16 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-02 2023-06-24 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-05-02 2023-07-13 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-05-02 2023-06-24 E Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2023-05-02 nan E Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2023-05-02 nan E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-05-02 nan E Infection Control Deficiencies Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    2023-04-06 2023-07-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-02-14 2022-05-03 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-02-14 2022-05-03 D Resident Assessment and Care Planning Deficiencies Ensure a qualified health professional conducts resident assessments.
    2022-02-14 2022-05-03 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-02-14 2022-05-03 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2022-02-14 2022-05-03 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-02-14 2022-05-03 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-02-14 2022-05-03 D Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2022-02-14 2022-05-03 E Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2022-02-14 2022-05-03 D Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2022-02-14 2022-05-03 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-02-14 2022-05-03 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-02-14 2022-05-03 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-02-14 2022-05-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-02-14 2022-05-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-02-14 2022-05-03 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-02-14 2022-05-03 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-01-21 2022-02-22 D Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2022-01-17 2022-02-22 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-01-13 2022-02-16 D Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2022-01-11 2022-02-16 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2021-09-01 2021-10-28 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-09-01 2021-10-28 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-06-10 2019-07-26 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-06-10 2019-07-26 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-06-10 2019-07-26 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-06-10 2019-07-26 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-06-10 2019-07-26 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-06-10 2019-07-26 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2020-09-04 2020-10-27 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-11 2021-03-26 D Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2021-02-22 2021-03-16 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-11-03 2020-12-22 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-06-12 2018-10-04 E Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2018-06-12 2018-10-04 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2018-06-12 2018-10-04 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-06-12 2018-10-04 F Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2018-06-12 2018-10-04 F Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.

    Fines

    Fine Date Fine Amount
    2019-05-29 $6,633
    2021-08-16 $650
    2021-08-16 $655
    2023-03-08 $41,020

    What is in the Neighborhood

    General Area Overview
    • The closest city is Santa Rosa which is 1.4 miles away and has a population of 174,972 (small city).
    • The average income is $55,832, which is average compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 51
      • Average Temperature: 62.9
      • Day Breakdown: The area gets 77 days of rain and 287 days of sun
      • Precipitation: 1.0 inches a year

    Demographic Overview
    • The median age is 37.9 years old, high compared to other cities.
    • 5.2% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 18.87% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 3% American Indian and Alaska Native, 6% Asian, 3% Black or African-American, 24% Hispanic or Latino, and 62% White.

    Health and Safety Overview
    • The crime rate is 3.05 per 100 people which is average compared to other cities.
      • Violent Crime: 0.8 incidents per 100 people
      • Property Crime: 1.29 incidents per 100 people
      • Drug-Related Crime: 0.57 incidents per 100 people
    • The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 229.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Costco
    0.4 miles away
    Trader Joe's
    0.4 miles away
    Thailao Market
    0.5 miles away
    Lola's Supermarket
    0.7 miles away
    Imwalle Gardens
    1.1 miles away

    Transportation

    Santa Rosa Downtown
    1.1 miles away

    Bus Stations

    Santa Rosa Transit Mall Platform N3
    1.2 miles away
    Santa Rosa Transit Mall Platform S3
    1.2 miles away
    Maple Avenue & Brookwood Avenue
    1.2 miles away
    Santa Rosa Transit Mall Platform S2
    1.2 miles away
    Santa Rosa Transit Mall Platform N2
    1.2 miles away

    Banks

    Luther Burbank Savings
    1.2 miles away
    Wells Fargo
    1.3 miles away
    Chase
    1.3 miles away
    Bank of Marin
    1.3 miles away
    Citibank
    1.3 miles away

    Hospitals

    Santa Rosa Memorial Hospital
    1.7 miles away
    Kaiser Mercury Way
    1.8 miles away
    Sonoma County Indian Health Project
    1.8 miles away
    Kaiser Permanente Santa Rosa Medical Center
    3.4 miles away
    Sutter Santa Rosa Regional Hospital
    5.3 miles away

    Pharmacies

    Rite Aid
    1.3 miles away
    Dollar Drug
    2.1 miles away
    CVS Pharmacy
    2.6 miles away
    Walgreens
    3.6 miles away
    Lark drugs
    16.1 miles away

    Dentists

    Randy Nguyen, D.D.S.
    1.7 miles away
    Santa Rosa Dental Care
    1.7 miles away
    Luis M. Diaz Dentist Inc.
    1.8 miles away
    Stony Point Dental Care
    2.0 miles away
    Coddingtown Dental
    2.3 miles away

    Parks

    Bayer Park
    0.4 miles away
    Bayer Garden
    0.4 miles away
    South Davis Park
    0.5 miles away
    Colgan Creek Park
    0.6 miles away
    Roseland Creek Community Park
    0.7 miles away

    None Found

    Shopping

    Coddingtown Mall
    2.5 miles away
    Apple Valley Plaza
    6.2 miles away
    Petaluma Village Premium Outlets
    11.9 miles away
    Cornerstone
    19.5 miles away

    Culture

    6th St Play House
    1.1 miles away
    Veterans Memorial Auditorium
    1.3 miles away
    The Corner Store Collective
    1.4 miles away
    J Gallery
    1.4 miles away
    Calabi Gallery
    1.6 miles away

    Restaurants

    Denny's
    0.2 miles away
    ALOH-O
    0.4 miles away
    Applebee's
    0.4 miles away
    Mountain Mike's
    0.4 miles away
    Max's Pizza
    0.8 miles away

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    Google map of Northvine Postacute Care

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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