Northview Estates

Reviews of Northview Estates provide a mixed but generally positive picture of the facility. Many reviewers praise the cleanliness, the caring nature of the staff, and the quality of the food. The facility is described as beautiful and well-kept, with some residents enjoying amenities such as a kitchenette in their apartment and a variety of activities directed by an engaged activities director. The community is also commended for its efforts in keeping COVID-19 at bay and for its attentive and pleasant staff.

However, some reviews highlight areas for improvement. Concerns were raised about the level of care and attentiveness, particularly in the memory care unit, where closer monitoring of residents was expected. The setup of the building was described as crowded and confusing by one reviewer. Another pointed out issues with staffing levels, suggesting that the facility is sometimes short-staffed, which could impact the quality of care.

Despite these concerns, many families have found Northview Estates to be a wonderful place for their loved ones, noting the staff's deep care for residents, the variety of activities, and the overall pleasant atmosphere. The facility's efforts to create a homely environment and its dedication to resident satisfaction were frequently mentioned. Some families specifically chose Northview Estates for its location, room sizes, and the personal connection their loved ones felt with the staff.

On the other hand, a few reviews express dissatisfaction, mentioning issues such as inadequate responses to concerns raised with management, and a lack of personalized care in some instances. One reviewer was disappointed with their interaction with the marketing personnel and felt the activities offered were not engaging.

In summary, while Northview Estates is generally well-regarded for its cleanliness, caring staff, and efforts to provide a comfortable and engaging environment for residents, there are areas where improvements could enhance the experience for current and future residents.