Northpoint Village of Utica

Northpoint Village has garnered high praise from residents and their families for its exceptional care, welcoming atmosphere, and engaging activities. Residents enjoy a range of social events, including BINGO, with the flexibility to have personal downtime in their own apartments. The staff's response to the COVID-19 pandemic has been commendable, ensuring safety while maintaining a sense of community through innovative solutions like door-to-door happy hours.

The facility is noted for its cleanliness, well-maintained environment, and the variety of fun activities available to residents. The personal touch provided by the staff, who are known to go out of their way to assist and care for residents, sets Northpoint Village apart from larger corporate facilities. The sense of family and community is a recurring theme in reviews, with many appreciating the staff's efforts to know each resident personally and make them feel like part of a family.

Residents have spacious apartments with full kitchens, allowing for independence, while communal activities and company are easily accessible. The staff, including Chrystal, Lisa, Chris, and Enza, have been specifically praised for their dedication to making residents feel safe, cared for, and entertained, especially during challenging times.

Northpoint Village's commitment to safety, cleanliness, and resident well-being during the COVID-19 pandemic has been particularly highlighted, with measures such as weekly testing and vaccination praised by family members. The facility's ability to keep traditions alive and spread joy, even under restrictions, has been appreciated.

Overall, Northpoint Village is highly recommended by residents and their families for anyone looking for a caring, safe, and vibrant independent living community. The staff's long-term commitment to the residents and the facility's family-like atmosphere are frequently mentioned as key factors in their positive experiences.