Northglenn Heights Assisted Living

Summary of Reviews:

• Some reviewers have raised concerns about the level of care and attention to residents, mentioning instances of inappropriate behavior and neglect.
• Several employees, past and present, have praised the facility for its family-like atmosphere, recognition of staff efforts, and the strong relationships among coworkers and with residents.
• Many family members of residents have expressed deep appreciation for the kindness, consideration, and love shown by the staff towards their loved ones, especially in the Memory Care unit.
• There are mixed reviews about management and staff turnover, with some noting improvements and others expressing dissatisfaction with management practices and staff attitudes.
• Concerns have been voiced about the facility's maintenance and the quality of food served to residents.
• Some reviewers have highlighted issues with communication and professionalism during the hiring process and within the management team.
• Despite some negative feedback, there are numerous positive testimonials about the care provided, with specific staff members being commended for their dedication and compassion.
• Special events and activities, such as birthday celebrations, have been positively noted for their organization and the joy they bring to residents.

Overall, while there are areas for improvement, many reviews reflect a caring and dedicated environment for residents, with particular praise for the Memory Care unit and certain staff members.