Northcrest Assisted Living Community

Positive Reviews:

• Robbinswood Northwood campus is highly praised for treating residents with care and respect, especially noted during difficult declines and the COVID-19 pandemic. The staff's professionalism, patience, and quality of care are highlighted, with a special mention of their ability to work closely on comprehensive care plans.
• Staff members at Northcrest are commended for being responsive, positive, well-acquainted with residents, and knowledgeable about care needs. Their caring and supportive nature is appreciated, especially in adapting to changing care needs.
• Robbinswood North is noted for its staff going above and beyond to accommodate both resident and family needs, ensuring a positive experience.
• The new ownership of a facility (not specified) has been well-received, with good communication and friendly, helpful CNA staff being particularly appreciated by someone living out of state.
• The staff at an unspecified facility are described as loving and caring, offering great value.

Negative Reviews:

• A reviewer expressed dissatisfaction with Robbinswood for discarding their mother's walker without notification or authorization, directing readers to their Facebook post for more details.
• A warning is issued about placing loved ones in a certain assisted living center, urging people to do their research. The reviewer expresses regret for their decision, criticizing the new owner's promises versus the reality of the facility's offerings.