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Northbrook Healthcare Center
64 Northbrook Way, Willits, CA 95490
For Pricing & Availability
(800) 780-8101To Reach a Resident
(707) 459-5592Estimated Pricing
Price Comparison
Northbrook Healthcare Center Description
Northbrook Healthcare Center is a community that offers nursing care, skilled nursing and rehabilitation and is about 20.1 miles outside the town of Ukiah, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.8 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Willits
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Willits
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The Northbrook Health Care Center is well-integrated into the community, especially noted during events like Halloween where the town participates in trick-or-treating at the facility. It's described as basic but with a strong emphasis on care, particularly due to the close-knit nature of the community. The center offers private rooms, an activities room, and scheduled activities aimed at fostering friendships among residents. It maintains a high level of cleanliness and is easy to navigate.
Visitors and family members have had varied experiences, with many praising the attentive and kind staff, and the clean, odor-free environment even during unscheduled visits. The facility offers engaging activities for residents, such as a BINGO game that allows them to earn "Bingo Bucks" to spend at an on-site store, adding a unique aspect to their daily lives.
However, there are concerns regarding the administration, with some visitors finding the administrator to be discourteous and short-tempered, raising questions about the overall standards of care and management at the facility.
Family members of residents have noted the thoroughness in assessing new residents to identify their needs and ensure proper care. The living spaces are compared to hotel rooms, spacious enough to accommodate three people, with individual closets and curtains for privacy.
Overall, while there are many positive aspects highlighted about the care and environment at Northbrook Health Care Center, there are also areas that could potentially need improvement, particularly in terms of administration and management.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: April 1, 1973
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 70
Total current residents: 31
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 9
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-04-05 | 2023-04-28 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
2023-04-05 | 2023-04-28 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2023-04-05 | 2023-04-28 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2023-04-05 | 2023-04-28 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2023-04-05 | 2023-04-28 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2023-04-05 | 2023-04-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2023-04-05 | 2023-04-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
2019-09-19 | 2019-10-25 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-09-19 | 2019-10-25 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2019-09-19 | 2019-10-25 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2018-11-07 | 2018-12-12 | D | Construction Deficiencies | Use approved construction type or materials. |
2018-11-07 | 2018-12-12 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
2018-11-07 | 2018-12-12 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2018-11-07 | 2018-12-12 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
2018-11-07 | 2018-12-12 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-03-27 | 2023-05-01 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2023-03-27 | 2023-05-01 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2023-03-27 | 2023-05-01 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2023-03-27 | 2023-05-01 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
2023-03-27 | 2023-05-01 | F | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
2023-03-27 | 2023-05-01 | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
2023-03-27 | 2023-05-01 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
2023-03-27 | 2023-05-01 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2023-03-27 | 2023-05-01 | D | Administration Deficiencies | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. |
2023-03-27 | 2023-05-01 | E | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
2023-03-27 | 2023-05-01 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2023-03-27 | 2023-05-01 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
2023-03-27 | 2023-05-01 | F | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
2023-03-27 | 2023-05-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2019-08-30 | 2019-10-28 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2019-08-30 | 2019-10-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2019-08-30 | 2019-10-28 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2019-08-30 | 2019-10-28 | E | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
2019-08-30 | 2019-10-28 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2019-08-30 | 2019-10-28 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
2019-08-30 | 2019-10-28 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2019-08-30 | 2019-10-28 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2019-08-30 | 2019-10-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2019-08-30 | 2019-10-28 | D | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
2018-08-24 | 2018-10-26 | F | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2018-08-24 | 2018-10-26 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
2018-08-24 | 2018-10-26 | D | Quality of Life and Care Deficiencies | Honor each resident's preferences, choices, values and beliefs. |
2018-08-24 | 2018-10-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2018-08-24 | 2018-10-26 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
2018-08-24 | 2018-10-26 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
2018-08-24 | 2018-10-26 | D | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
2018-08-24 | 2018-10-26 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
What is in the Neighborhood
- The closest city is Ukiah which is 20.1 miles away and has a population of 15,917 (small town).
- The average income is $55,296, which is average compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 46
- Average Temperature: 59.1
- Day Breakdown: The area gets 97 days of rain, 2 days of snow and 264 days of sun
- Precipitation: 2.4 inches a year
- The average life expectancy in zip code is 79.24 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Mariposa Market
0.8 miles awaySafeway
1.0 miles awayGrocery Outlet
1.8 miles awayTrading Post
4.2 miles awayRedwood Valley Market
13.4 miles awayTransportation
Willits
0.6 miles awayCamp Noyo Depot
13.4 miles awayBus Stations
Slam Dunk Pizza
19.6 miles awayHoles in the Wall
19.7 miles awayBanks
Savings Bank of Mendocino County
13.4 miles awayBank of America
20.3 miles awayRedwood Credit Union
20.3 miles awayUmpqua Bank
20.4 miles awayChase
20.6 miles awayHospitals
Frank R. Howard Memorial Hospital
1.2 miles awayAdventist Health Howard Memorial
2.0 miles awayAdventist Health Ukiah Valley
19.9 miles awayMendocino Coast District Hospital
23.5 miles awayPharmacies
Rite Aid
1.9 miles awayMyers Medical Pharmacy
19.9 miles awayCVS Pharmacy
20.3 miles awayRite Aid Pharmacy
23.8 miles awayCVS
23.8 miles awayDentists
Laser Dentistry Center
20.7 miles awayUkiah Family Dentistry
21.1 miles awayWow Similes
21.6 miles awayPark Falls Dental
21.6 miles awayParks
Willits City Park
0.4 miles awayRecreation Grove Park
0.8 miles awayHighway Twenty Park
0.9 miles awayFairgrounds
0.9 miles awayWillits Rodeo Grounds
1.0 miles awayNone Found
None Found
Culture
movie golf
1.2 miles awayWente Campfire
4.5 miles awayAmphitheatre
18.9 miles awayUkiah Players Theatre
19.0 miles awaySPACE - School of Performing Arts and Cultural Education
20.0 miles awayRestaurants
It's Time Noodle House
0.4 miles awayAdrella's
0.5 miles awayTaqueria Bravo
0.5 miles awayCountry Skillet
0.9 miles awayEl Chicano Restaurant
1.6 miles awayGet exact pricing & check availability
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