📞 Call for pricing and availability: (800) 780-8101

Northbrook Healthcare Center

64 Northbrook Way, Willits, CA 95490

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(707) 459-5592

Estimated Pricing

Studio
Estimated $9,412

Price Comparison

  • Average City Price: $9,412
  • Average State Price: $7,474
  • Average National Price: $7,508


  • Northbrook Healthcare Center Description

    Northbrook Healthcare Center is a community that offers nursing care, skilled nursing and rehabilitation and is about 20.1 miles outside the town of Ukiah, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.8 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Willits

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Willits


    Community Reviews

    7.8
    Northbrook Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 10 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in Willits
  • Ranking in State: 2229 out of 3640 communities in CA

  • Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The Northbrook Health Care Center is well-integrated into the community, especially noted during events like Halloween where the town participates in trick-or-treating at the facility. It's described as basic but with a strong emphasis on care, particularly due to the close-knit nature of the community. The center offers private rooms, an activities room, and scheduled activities aimed at fostering friendships among residents. It maintains a high level of cleanliness and is easy to navigate.

    Visitors and family members have had varied experiences, with many praising the attentive and kind staff, and the clean, odor-free environment even during unscheduled visits. The facility offers engaging activities for residents, such as a BINGO game that allows them to earn "Bingo Bucks" to spend at an on-site store, adding a unique aspect to their daily lives.

    However, there are concerns regarding the administration, with some visitors finding the administrator to be discourteous and short-tempered, raising questions about the overall standards of care and management at the facility.

    Family members of residents have noted the thoroughness in assessing new residents to identify their needs and ensure proper care. The living spaces are compared to hotel rooms, spacious enough to accommodate three people, with individual closets and curtains for privacy.

    Overall, while there are many positive aspects highlighted about the care and environment at Northbrook Health Care Center, there are also areas that could potentially need improvement, particularly in terms of administration and management.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Therapists

    Occupational therapy

    Physician

    Speech

    Nursing staff

    Wellness


    Activities

    Excursions


    Community Amenities

    Business office


    Room Amenities

    Adaptive equipment

    Bathing

    Assistance available

    Dressing


    Dining

    Modified diets

    Dietary services

    Registered dietician



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: April 1, 1973
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 70
    Total current residents: 31
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 9
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-05 2023-04-28 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-04-05 2023-04-28 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-04-05 2023-04-28 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-04-05 2023-04-28 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-04-05 2023-04-28 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-04-05 2023-04-28 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-04-05 2023-04-28 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2019-09-19 2019-10-25 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-09-19 2019-10-25 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-09-19 2019-10-25 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-11-07 2018-12-12 D Construction Deficiencies Use approved construction type or materials.
    2018-11-07 2018-12-12 D Smoke Deficiencies Provide properly protected cooking facilities.
    2018-11-07 2018-12-12 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-11-07 2018-12-12 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2018-11-07 2018-12-12 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-27 2023-05-01 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2023-03-27 2023-05-01 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-03-27 2023-05-01 F Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-03-27 2023-05-01 F Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2023-03-27 2023-05-01 F Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2023-03-27 2023-05-01 F Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2023-03-27 2023-05-01 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2023-03-27 2023-05-01 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-03-27 2023-05-01 D Administration Deficiencies Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    2023-03-27 2023-05-01 E Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2023-03-27 2023-05-01 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-03-27 2023-05-01 F Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2023-03-27 2023-05-01 F Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2023-03-27 2023-05-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-08-30 2019-10-28 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-08-30 2019-10-28 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-08-30 2019-10-28 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-08-30 2019-10-28 E Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2019-08-30 2019-10-28 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-08-30 2019-10-28 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-08-30 2019-10-28 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-08-30 2019-10-28 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-08-30 2019-10-28 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-08-30 2019-10-28 D Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2018-08-24 2018-10-26 F Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-08-24 2018-10-26 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2018-08-24 2018-10-26 D Quality of Life and Care Deficiencies Honor each resident's preferences, choices, values and beliefs.
    2018-08-24 2018-10-26 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-08-24 2018-10-26 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2018-08-24 2018-10-26 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2018-08-24 2018-10-26 D Nutrition and Dietary Deficiencies Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    2018-08-24 2018-10-26 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Ukiah which is 20.1 miles away and has a population of 15,917 (small town).
    • The average income is $55,296, which is average compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 46
      • Average Temperature: 59.1
      • Day Breakdown: The area gets 97 days of rain, 2 days of snow and 264 days of sun
      • Precipitation: 2.4 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 79.24 years old, which is high compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Mariposa Market
    0.8 miles away
    Safeway
    1.0 miles away
    Grocery Outlet
    1.8 miles away
    Trading Post
    4.2 miles away
    Redwood Valley Market
    13.4 miles away

    Transportation

    Willits
    0.6 miles away
    Camp Noyo Depot
    13.4 miles away

    Bus Stations

    Slam Dunk Pizza
    19.6 miles away
    Holes in the Wall
    19.7 miles away

    Banks

    Savings Bank of Mendocino County
    13.4 miles away
    Bank of America
    20.3 miles away
    Redwood Credit Union
    20.3 miles away
    Umpqua Bank
    20.4 miles away
    Chase
    20.6 miles away

    Hospitals

    Frank R. Howard Memorial Hospital
    1.2 miles away
    Adventist Health Howard Memorial
    2.0 miles away
    Adventist Health Ukiah Valley
    19.9 miles away
    Mendocino Coast District Hospital
    23.5 miles away

    Pharmacies

    Rite Aid
    1.9 miles away
    Myers Medical Pharmacy
    19.9 miles away
    CVS Pharmacy
    20.3 miles away
    Rite Aid Pharmacy
    23.8 miles away
    CVS
    23.8 miles away

    Dentists

    Laser Dentistry Center
    20.7 miles away
    Ukiah Family Dentistry
    21.1 miles away
    Wow Similes
    21.6 miles away
    Park Falls Dental
    21.6 miles away

    Parks

    Willits City Park
    0.4 miles away
    Recreation Grove Park
    0.8 miles away
    Highway Twenty Park
    0.9 miles away
    Fairgrounds
    0.9 miles away
    Willits Rodeo Grounds
    1.0 miles away

    None Found

    None Found

    Culture

    movie golf
    1.2 miles away
    Wente Campfire
    4.5 miles away
    Amphitheatre
    18.9 miles away
    Ukiah Players Theatre
    19.0 miles away
    SPACE - School of Performing Arts and Cultural Education
    20.0 miles away

    Restaurants

    It's Time Noodle House
    0.4 miles away
    Adrella's
    0.5 miles away
    Taqueria Bravo
    0.5 miles away
    Country Skillet
    0.9 miles away
    El Chicano Restaurant
    1.6 miles away

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    Google map of Northbrook Healthcare Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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