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North Walk Villa Convalescent Hospital
12350 Rosecrans Ave., Norwalk, CA 90650
For Pricing & Availability
(800) 780-8101To Reach a Resident
(562) 921-6624Estimated Pricing
Price Comparison
North Walk Villa Convalescent Hospital Description
North Walk Villa Convalescent Hospital is a community that offers independent living, assisted living, memory care, nursing care, skilled nursing and rehabilitation and is located in Norwalk, California and is part of the Life Care Centers of America network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.7 out of 10 making it the 8th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Norwalk
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Norwalk
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Norwalk
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Norwalk
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Norwalk
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers have praised the therapy and nursing staff for their dedication, hard work, and the care provided to their loved ones, highlighting significant improvements in their health and well-being.
- Several family members noted the positive impact of the activities department, mentioning how staff members went above and beyond to keep patients engaged and happy.
- Some reviewers specifically thanked individual nurses and staff for their kindness, patience, and meticulous care, acknowledging the challenging nature of their work.
- A few reviews mentioned the facility being clean, well-managed, and staff being friendly and attentive, with one former employee and several family members noting their positive experiences.
Negative Reviews:
- Several reviewers expressed dissatisfaction with the level of care provided, citing instances of perceived neglect, lack of professionalism, and inconsiderate behavior by some staff members.
- Concerns were raised about the facility's handling of dietary needs, particularly for patients with specific health conditions, and the assignment of doctors not familiar to the patients or their families.
- Some reviews criticized the administration and overall management of the facility, suggesting a lack of concern for patient well-being and an emphasis on financial gain over quality care.
- There were reports of poor communication with families, especially regarding significant health issues or changes in patient care plans.
- One reviewer shared a particularly distressing experience, attributing the loss of their loved one to the care received at the facility.
Mixed Reviews:
- While some reviewers highly recommend the facility for its caring and compassionate staff, others strongly advise against it, citing negative experiences and suggesting that quality care is lacking.
- The facility has received both commendation for its clean environment and attentive staff, and criticism for alleged mismanagement and lack of empathy towards patients and their families.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Nursing Home Overview
Participation
date: Oct. 1, 1985
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 59
Total current residents: 51
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 7
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3145
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2020-03-18 | 2020-04-14 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2020-03-18 | 2020-04-14 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
2022-03-23 | 2022-04-11 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
2019-04-05 | 2019-04-29 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2018-04-21 | 2018-06-01 | C | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
2018-04-21 | 2018-06-01 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
2018-04-21 | 2018-06-01 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2018-04-21 | 2018-06-01 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-04-18 | 2023-05-13 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2023-03-14 | 2023-04-14 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
2022-10-25 | 2022-11-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-08-29 | 2022-09-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2022-08-25 | 2022-08-25 | D | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
2020-03-13 | 2020-04-30 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2020-03-13 | 2020-04-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2020-03-13 | 2020-04-30 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
2020-03-13 | 2020-04-30 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2020-03-13 | 2020-04-30 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2020-03-13 | 2020-04-30 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2020-03-13 | 2020-04-30 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
2020-03-13 | 2020-04-30 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
2020-03-13 | 2020-04-30 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2020-03-13 | 2020-04-30 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2020-03-13 | 2020-04-30 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2020-03-13 | 2020-04-30 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
2020-03-13 | 2020-04-30 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2020-03-13 | 2020-04-30 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2020-03-13 | 2020-04-30 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
2020-03-13 | 2020-04-30 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
2020-03-13 | 2020-04-30 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2020-03-13 | 2020-04-30 | B | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2020-03-13 | 2020-04-30 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
2020-03-13 | 2020-04-30 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
2022-03-23 | 2022-04-11 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-03-23 | 2022-04-11 | D | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
2022-06-03 | 2022-07-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2022-06-03 | 2022-07-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2021-08-18 | 2021-08-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2021-08-18 | 2021-08-18 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
2019-04-06 | 2019-04-29 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2019-04-06 | 2019-04-29 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
2019-04-06 | 2019-04-29 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2019-04-06 | 2019-04-29 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2019-04-06 | 2019-04-29 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2019-04-06 | 2019-04-29 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2019-04-06 | 2019-04-29 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
2019-04-06 | 2019-04-29 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
2019-04-06 | 2019-04-29 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2019-04-06 | 2019-04-29 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2019-04-06 | 2019-04-29 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-04-06 | 2019-04-29 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2019-04-06 | 2019-04-29 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
2019-04-06 | 2019-04-29 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
2021-06-24 | 2021-07-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
2021-06-24 | 2021-07-06 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2021-03-05 | 2021-07-27 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2018-04-22 | 2018-05-16 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2018-04-22 | 2018-05-16 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2018-04-22 | 2018-05-16 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2018-04-22 | 2018-05-16 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2018-04-22 | 2018-05-16 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2018-04-22 | 2018-05-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2018-04-22 | 2018-05-16 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2018-04-22 | 2018-05-16 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
2018-04-22 | 2018-05-16 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2018-04-22 | 2018-05-16 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2018-04-22 | 2018-05-16 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2018-04-22 | 2018-05-16 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
2018-04-22 | 2018-05-16 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2018-04-22 | 2018-05-16 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2018-04-22 | 2018-05-16 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
2018-04-22 | 2018-05-16 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2018-04-22 | 2018-05-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2018-04-22 | 2018-05-16 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
2018-04-22 | 2018-05-16 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2018-04-22 | 2018-05-16 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
Fines
Fine Date | Fine Amount |
---|---|
2023-04-17 | $3,145 |
What is in the Neighborhood
- The closest city is Norwalk which is 0.7 miles away and has a population of 107,140 (small city).
- The average income is $50,299, which is low compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 63
- Average Temperature: 72.9
- Day Breakdown: The area gets 46 days of rain and 318 days of sun
- Precipitation: 0.5 inches a year
- The median age is 35.0 years old, average compared to other cities.
- 2.83% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 36.77% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 11% Asian, 3% Black or African-American, 52% Hispanic or Latino, and 32% White.
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
2.0 miles awayCostco
2.3 miles away99 Ranch
2.3 miles awayTrader Joe's
2.4 miles awayThe Market by Superior
2.4 miles awayTransportation
Norwalk/Santa Fe Springs
1.1 miles awayNone Found
Banks
Bank of America
1.9 miles awayChase
2.1 miles awayHanmi Bank
2.1 miles awayPacific City Bank
2.3 miles awayUnion Bank
3.0 miles awayHospitals
Los Angeles Community Hospital at Norwalk
0.6 miles awayMetropolitan State Hospital
1.2 miles awayCoast Plaza Hospital
1.8 miles awayKaiser Permanente Downey Medical Center
3.4 miles awayLa Palma Intercommunity Hospital
4.1 miles awayPharmacies
Munchies2Go | Medical Marijuana
0.8 miles awayRalphs Pharmacy
3.1 miles awayWalgreens
3.4 miles awayCVS Pharmacy
3.7 miles awayWalmart Pharmacy
3.8 miles awayDentists
Raul Castellanos, Jr., D.D.S.
4.0 miles awayLakewood Dental Center
4.3 miles awayKaizen Dental
4.4 miles awaySTAR Family Dental
4.5 miles awayCalifornia Dentistry
4.8 miles awayParks
Norwalk Park
0.4 miles awayHolifield Park
0.5 miles awayJohn Zimmerman Park
0.9 miles awayArthur Gerdes Park
1.2 miles awayRamona Park
1.2 miles awayPlaces of Worship
First Congregational Church
11.6 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
14.5 miles awayThien Hau Temple
14.8 miles awayWilshire Boulevard Temple
17.5 miles awayShopping
Los Cerritos Center
3.0 miles awayStonewood Shopping Center
3.5 miles awayThe Source
5.0 miles awayLakewood Center Mall
5.4 miles awayLakewood Square
5.7 miles awayCulture
Burnight Center/Theatre
1.8 miles awayCerritos Center for the Performing Arts
2.4 miles awayMulti-Purpose Room
2.5 miles awayLa Mirada Theatre For The Performing Arts
3.4 miles awayDowney Civic Theatre
4.3 miles awayRestaurants
Farmer Boys
1.5 miles awayCulinary Arts Cafe
1.8 miles awayIslands Fine Burgers & Drinks
2.2 miles awayT.G.I Fridays
2.2 miles awayMimi's Cafe
2.2 miles awayGet exact pricing & check availability
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