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North Valley Hospital
22 W 1St Street, Tonasket, WA 98855
For Pricing & Availability
(800) 780-8101To Reach a Resident
(509) 486-2151Estimated Pricing
Price Comparison
North Valley Hospital Description
North Valley Hospital is a community that offers nursing care and is about 2.9 miles outside the town of Mercer Island, Washington. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.8 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Tonasket
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Customers have shared a range of experiences at this hospital, highlighting both positive and negative aspects. Many reviews praise the customer service, mentioning quick and efficient service, professional and caring staff, and exceptional attention from specific doctors and nurses. The cleanliness of the facility and the skill of the lab personnel are also commended.
However, there are concerns regarding the hospital's billing practices, with some patients facing issues with incorrect charges and a lack of transparency in COVID-19 testing fees. Additionally, some reviews express dissatisfaction with the treatment received, including long wait times, perceived medical negligence, and a lack of empathy from some staff members.
Positive experiences include prompt and attentive care in emergency situations, friendly and helpful phone support, and follow-up calls to check on patients' well-being. Some patients have had excellent experiences even in critical situations, such as dealing with a kidney stone or a rattlesnake bite, thanks to the dedicated nurses and doctors.
On the other hand, negative experiences include allegations of being overcharged, experiencing rude or dismissive behavior, and feeling neglected or mistreated during their stay. Some patients have reported serious issues, such as being misdiagnosed or not receiving adequate care, leading to severe health consequences.
Overall, the reviews paint a mixed picture of the hospital, with many patients appreciating the care they received while others caution against potential issues with billing, staff behavior, and the quality of medical care.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 5
Quality measure rating: 2
Long-term quality measure rating:
2
Nursing Home Overview
Participation
date: Jan. 1, 1992
Ownership type: Government
Provider
type: Medicare and Medicaid
Nursing home capacity: 42
Total current residents: 35
Facility is located in a hospital: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 0
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $13943
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2021-07-06 | 2021-08-06 | F | Construction Deficiencies | Meet other general requirements. |
2021-07-06 | 2021-08-06 | F | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
2021-07-06 | 2021-08-06 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2021-07-06 | 2021-08-06 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2021-07-06 | 2021-07-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-07-09 | 2019-07-16 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
2019-07-09 | 2019-07-22 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2019-07-09 | 2019-07-22 | F | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
2019-07-09 | 2019-07-22 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2019-07-09 | 2019-07-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
2018-08-23 | 2018-09-20 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
2018-08-23 | 2018-09-15 | C | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
2018-08-23 | 2018-09-20 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
2018-08-23 | 2018-09-20 | C | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
2018-08-23 | 2018-09-20 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2018-08-23 | 2018-09-05 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2018-08-23 | 2018-09-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2018-08-23 | 2018-09-20 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
2018-08-23 | 2018-09-20 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2018-08-23 | 2018-09-15 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2018-08-23 | 2018-10-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2018-08-23 | 2018-09-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
2018-08-23 | 2018-09-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
Fine Date | Fine Amount |
---|---|
2019-07-17 | $14,394 |
2021-07-01 | $6,500 |
2023-03-08 | $7,443 |
Denials
Denial Date | Payment Denial Days |
---|---|
2021-07-01 | 39 |
What is in the Neighborhood
- The closest city is Mercer Island which is 2.9 miles away and has a population of 25,042 (mid sized town).
- The average income is $49,567, which is low compared to other zip codes.
- Weather
- High Temperature: 72
- Low Temperature: 22
- Average Temperature: 46.0
- Day Breakdown: The area gets 90 days of rain, 78 days of snow and 195 days of sun
- Precipitation: 1.1 inches a year
- The average life expectancy in zip code is 80.52 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 54.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Beyers Market
0.2 miles awayGrants Market
0.2 miles awayTonasket Natural Foods Co-op
0.2 miles awayWilbur Ellis Co
0.3 miles awaySafeway
20.2 miles awayNone Found
None Found
Banks
U.S. Bank
0.2 miles awayP1FCU
0.3 miles awayHospitals
North Valley Hospital
0.1 miles awayPharmacies
Whitestone Pharmacy
0.2 miles awayRite Aid
20.2 miles awaySafeway
20.2 miles awayDentists
Wahl Dental Co.
0.2 miles awayParks
State Street Park
0.1 miles awayTriangle Park
0.2 miles awayHistory Park
0.2 miles awayChief Tonasket Park
0.5 miles awayHorse Spring Coulee Wildlife Area
2.9 miles awayNone Found
None Found
None Found
Restaurants
Kuhler Bar and Grill
0.1 miles awayPablo's Taco Truck
0.2 miles awayLa Ultima
0.2 miles awayTonasket Pizza Company
0.2 miles awayRancho Chico - Tonasket
0.3 miles awayGet exact pricing & check availability
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Disclaimer
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