North Lake Retirement Home

Reviews of North Lake senior living facility present a mixed picture, with some residents and visitors expressing high satisfaction, while others raise serious concerns. Positive comments highlight the facility's cleanliness, attentive and caring staff, and the personal involvement of the owners in daily operations. Residents appreciate the prompt service, such as quick air conditioner replacements, and the respectful treatment they receive, including being served meals at their tables instead of lining up.

Several reviewers commend the facility for its engaging staff, who are described as kind, caring, and attentive to residents' needs. The facility is also praised for its cleanliness and the quality of care provided to residents, with some noting it as the best place they've visited or lived in.

On the other hand, a number of reviews express dissatisfaction with aspects of the facility's operation. Concerns include allegations of rudeness and unprofessional behavior by some staff members towards residents and visitors. There are also serious accusations of theft, with personal belongings reported missing and not recovered. Some reviewers are alarmed by what they perceive as a lack of empathy and respect towards the elderly, and there are calls for the facility to be investigated.

Other criticisms focus on the facility's menu and the need for more creative and varied food options, as well as a desire for more activities for residents. Despite these concerns, some reviewers remain hopeful that improvements can be made to enhance the living experience for residents.

In summary, while North Lake receives commendation for its cleanliness, caring staff, and the involvement of its owners, it also faces significant criticism regarding staff behavior, security of residents' belongings, and the overall treatment of residents. These reviews suggest a need for the facility to address these issues to ensure a safe and respectful environment for all residents.