📞 Call for pricing and availability: (800) 780-8101
North End Rehabilitation And Healthcare Center
70 Fulton Street, Boston, MA 02109
For Pricing & Availability
(800) 780-8101To Reach a Resident
(617) 843-5001Estimated Pricing
Price Comparison
North End Rehabilitation And Healthcare Center Description
North End Rehabilitation And Healthcare Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in Boston, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.9 out of 10 making it the 12th highest rated community in the city out of 24 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Boston
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Boston
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff described as considerate, competent, and friendly, with excellent physical therapy services.
- Facilities praised for spacious rooms, cleanliness, and ample space for rehab and family visits.
- Admission process highlighted as easy and helpful, with special mention of the Director of Admissions for being responsive and great.
- Patients reportedly receive attentive care, with a focus on improvement and rehabilitation.
- Food quality and the expertise of therapists received commendations.
- Overall, some reviewers found the staff to be truly attentive, caring, and the accommodations beautiful.
Negative Reviews:
- Several complaints about disorganization, lack of passion, and neglect from the administrative staff.
- Reports of poor communication, with staff not responding to messages or answering phones.
- Incidents of personal belongings going missing and packages not being delivered promptly.
- Some reviewers experienced or witnessed verbal abuse, insults, and threats towards patients.
- Concerns raised about the lack of proper care, including inadequate physical therapy and occupational therapy.
- Allegations of medical negligence leading to serious health issues, including low sodium levels and sepsis.
- Complaints about the night staff being unresponsive and sleeping during shifts.
Mixed Reviews:
While some reviews praise the staff's friendliness, the quality of care, and the facility's cleanliness, others raise serious concerns about neglect, abuse, and medical negligence. The experiences shared indicate a significant disparity in the quality of care and management responsiveness.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 90
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $129060
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-04 | 2023-05-15 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-04-04 | 2023-05-15 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-04-04 | 2023-05-15 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-04-04 | 2023-05-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-04-04 | 2023-05-15 | F | Services Deficiencies | Have an externally vented heating system. |
| 2023-04-04 | 2023-05-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure medical gas and vacuum systems have documented maintenance programs. |
| 2022-05-05 | 2022-06-03 | F | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2022-05-05 | 2022-06-03 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-05-05 | 2022-06-03 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-05-05 | 2022-06-03 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-05-05 | 2022-06-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2022-05-05 | 2022-06-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-09-10 | 2019-10-25 | F | Egress Deficiencies | Have horizontal exits used in accordance with safety requirements. |
| 2019-09-10 | 2019-10-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-24 | 2023-04-14 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-03-24 | 2023-04-14 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-24 | 2023-04-14 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-03-24 | 2023-04-14 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-03-24 | 2023-04-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-03-24 | 2023-04-14 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-24 | 2023-04-14 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-03-24 | 2023-04-14 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-03-24 | 2023-04-14 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-03-24 | 2023-04-14 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-03-24 | 2023-04-14 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-03-24 | 2023-04-14 | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2023-03-24 | 2023-04-14 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-01-05 | 2022-01-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-08-27 | 2021-10-05 | G | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-04-25 | 2022-06-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-04-25 | 2022-06-08 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-25 | 2022-06-08 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-04-25 | 2022-06-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-25 | 2022-06-15 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-25 | 2022-06-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-04-25 | 2022-06-15 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-25 | 2022-06-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-04-25 | 2022-06-08 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-04-25 | 2022-06-08 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-04-25 | 2022-06-08 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2022-04-25 | 2022-06-15 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-01-25 | 2021-01-29 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-30 | 2020-12-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-23 | 2020-12-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-23 | 2020-12-03 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-08-04 | 2020-08-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-11 | 2021-02-12 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-03-11 | 2021-04-16 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-03-11 | 2021-04-16 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-07-01 | 2019-07-26 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-07-01 | 2019-07-26 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-07-01 | 2019-07-26 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-23 | $3,250 |
| 2020-11-23 | $32,025 |
| 2020-11-23 | $30,000 |
| 2021-01-25 | $9,750 |
| 2021-03-11 | $15,000 |
| 2021-03-11 | $51,170 |
| 2021-03-11 | $15,348 |
| 2021-03-11 | $53,021 |
| 2021-08-27 | $9,165 |
| 2022-01-05 | $9,750 |
| 2022-04-25 | $102,735 |
| 2022-04-25 | $148,515 |
What is in the Neighborhood
- The closest city is Boston which is 0.4 miles away and has a population of 667,137 (medium sized city).
- The average income is $323,668, which is very high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 32
- Average Temperature: 54.9
- Day Breakdown: The area gets 134 days of rain, 27 days of snow and 203 days of sun
- Precipitation: 1.9 inches a year
- The median age is 31.8 years old, very low compared to other cities.
- 2.74% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 28.4% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 9% Asian, 24% Black or African-American, 16% Hispanic or Latino, and 48% White.
- The crime rate is 5.2 per 100 people which is high compared to other cities.
- Violent Crime: 1.96 incidents per 100 people
- Property Crime: 2.4 incidents per 100 people
- Drug-Related Crime: 0.19 incidents per 100 people
- The average life expectancy in zip code is 79.63 years old, which is high compared to other zip codes.
- Air Quality: Good Days 154.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Pepper Palace
0.2 miles awayStar Market
0.5 miles awayWhole Foods Market
0.6 miles awayJ. Pace & Son
0.7 miles awayTrader Joe's
0.8 miles awayTransportation
Long Wharf (North) Ferry Terminal
0.2 miles awayLong Wharf (South)
0.3 miles awayBus Stations
Atlantic Ave @ Commercial Wharf
0.1 miles awayCommercial St @ Fleet St
0.2 miles awayTrolley
0.2 miles awayHaymarket Station
0.2 miles awayAquarium Station - Outbound
0.2 miles awayBanks
Bank of America
0.1 miles awayCitizens Bank
0.1 miles awayTD Bank
0.2 miles awayBrookline Bank
0.3 miles awayHarborOne Bank
0.3 miles awayHospitals
Shriners Hospitals for Children - Boston
0.7 miles awayMassachusetts General Hospital
0.7 miles awayMassachusetts Eye and Ear
0.9 miles awayTufts Medical Center
1.0 miles awayEast Boston Neighborhood Health Center
1.0 miles awayPharmacies
CVS Pharmacy
0.1 miles awayRite Aid
0.5 miles awayWalgreens
0.8 miles awayCVS
1.2 miles awayCapsule
1.2 miles awayDentists
Dr. Dental
0.9 miles awayEast Boston Dental Building
0.9 miles awayQuality Dental
1.1 miles awayOral Design Boston
1.2 miles awayBespoke Dental
1.2 miles awayParks
Richmond & North Streets Park
0.0 miles awayNorth Street Park
0.1 miles awayRachel Revere Park
0.1 miles awayRose Kennedy Greenway
0.1 miles awayArmenian Heritage Park
0.1 miles awayPlaces of Worship
St. Leonard's Church
0.2 miles awayOld North Church
0.3 miles awayKings Chapel
0.4 miles awayGrace Federated Church
2.4 miles awayUnited First Parish Church
8.1 miles awayShopping
Cambridgeside
1.2 miles awayCopley Place
1.6 miles awayPrudential Center
1.7 miles awayAssembly Square Marketplace
2.6 miles away401 Park
2.8 miles awayCulture
Orpheum Theatre
0.6 miles awayThe Cabaret
0.6 miles awayModern Theatre
0.7 miles awayBoston Opera House
0.7 miles awayParamount Theatre
0.8 miles awayRestaurants
Aquapazza
0.1 miles awayLimoncello
0.1 miles awayBricco
0.1 miles awayMother Anna's
0.1 miles awayCarmelina's
0.1 miles awayGet exact pricing & check availability
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