North Central Health Care

The reviews for the senior living and healthcare services provided by various centers offer a mixed perspective, highlighting both the challenges and positive experiences encountered by individuals and their families.

Several reviewers express significant dissatisfaction with the crisis center's operations, describing it as understaffed, unprofessional, and lacking in adequate services for youth in crisis. Complaints include a poorly managed check-in process, unhelpful employees, and an overall system failure in addressing mental health and safety needs for the youth.

One detailed account criticizes the inpatient youth hospital for its uncomfortable and unprofessional environment, from the initial intake process to the staff's behavior and facility conditions. Despite a professional psychiatrist, other staff members, including a social worker and counselor, were described as cold, judgmental, and not providing a supportive atmosphere.

Conversely, a few reviews offer a positive outlook, praising specific staff members for their caring and supportive approach. These reviews highlight the existence of dedicated professionals within the facilities who genuinely seek to assist and care for patients.

Another review specifically targets "Lakeside Recovery," pointing out the lack of new learning opportunities, subpar food quality, and restrictions on activities and personal items. The critique extends to the staff's competence and the misleading information regarding individual counseling and therapy options.

Additional feedback includes warnings about specific staff members and the management's handling of billing and patient care, suggesting a need for improvement in communication and professionalism.

Despite the criticisms, one long-term resident shares a positive experience, highlighting the clean environment and the personal connection staff have with patients, suggesting that while there are areas for improvement, there are also aspects of care and support that are appreciated by some residents.

In summary, the reviews reflect a broad spectrum of experiences, from highly critical to appreciative, indicating a complex and varied level of service quality within these healthcare and senior living facilities.