Normandy Park Assisted Living

Normandy Park Senior Living receives mixed reviews from visitors and family members of residents. Many commend the staff for their kindness, compassion, and friendliness, highlighting the care and attention given to residents. The facility is praised for its cleanliness, well-kept environment, and amenities such as a fitness center, movie room, dining room, and a large garden area. Activities, including bingo, puzzles, and community walks, are available, with efforts made to engage residents even during challenging times like the COVID-19 pandemic.

However, concerns are raised regarding the quality of food, with some describing it as low quality and not up to the standard expected for the cost. Staff turnover is mentioned as an issue affecting the consistency of care and the ability to form bonds. The facility's approach to accommodating wheelchair users and those with mobility issues is criticized, with suggestions for larger walk-in showers and better accessibility features. Some reviews express dissatisfaction with the level of activities offered and the communication about these activities to both residents and their families.

There are also serious concerns raised about management, staff shortages, and the overall treatment of residents. Some reviews describe negative experiences with staff responsiveness and the quality of care, urging potential residents and their families to conduct thorough research before choosing Normandy Park Senior Living.

Despite these criticisms, some families report very positive experiences, noting the effort made to keep residents engaged, the secure environment, and the value for cost. The proximity to hospitals, pharmacies, and the availability of parking are also seen as advantages. The community's efforts to adapt to COVID-19 restrictions and maintain a level of activity for residents are acknowledged and appreciated.

In summary, while Normandy Park Senior Living has many supporters who highlight the caring staff and good facilities, there are significant concerns about food quality, staff turnover, and management that potential residents and their families should consider.