Normandie Ridge

Normandie Ridge has received a variety of reviews from residents, their families, and staff. Many have praised the community for its beautiful facilities, friendly and welcoming staff, and the range of activities available. Residents have expressed satisfaction with their decision to move there, highlighting the mental and spiritual growth they've experienced, the compassionate support during difficult times, and the overall sense of safety and care.

Specific compliments include the cleanliness of the facility, the quality of food and service, and the maintenance of the apartments and common areas. The community's events, such as food truck gatherings with live music, have been well-received. Employees and those with clients at Normandie Ridge have noted the pleasant staff and the great working environment.

However, there have been concerns raised regarding certain aspects of care and management. Some reviews have mentioned issues with reaching staff by phone, under-staffing, and questionable medical oversight. There have been serious allegations of elder abuse and neglect, particularly in the rehab and memory care units, with reports of inadequate care, lack of cleanliness, and insufficient staffing leading to poor service. These concerns have prompted some to report their experiences to authorities and advocate for better care and oversight.

Overall, while many reviews highlight the positive aspects of living or working at Normandie Ridge, there are significant concerns that potential residents and their families should consider, especially regarding the level of care in certain units.