Nhc Place Farragut

Positive Reviews:

• Reception and staff are personable, professional, and attentive to both residents and visitors.
• Staff, including the chef, are praised for their attentiveness to residents' needs and dietary preferences.
• Many reviewers express gratitude for the caring and hardworking nature of the staff, highlighting their dedication to residents and families.
• The admission process is described as efficient, especially with the use of electronic devices.
• Visitors find the facility homely and suitable for living or rehab, with a friendly atmosphere.
• Staff teamwork and positive attitude contribute to a comfortable and relaxed environment for residents.
• Some employees, including CNAs, are specifically commended for going above and beyond in their care.
• The facility is recognized for its efforts during holidays and for creating a compassionate community.

Negative Reviews:

• Several reviews mention understaffing issues, leading to delayed responses and inadequate care.
• Some reviewers report poor training among staff and a lack of cleanliness in the facility.
• There are complaints about the quality and timeliness of food, with some instances of unheated meals and dietary concerns not being addressed.
• Concerns are raised about the management of medications and the treatment of wounds and bedsores.
• Facility management and responsiveness to safety and maintenance issues are criticized.
• A few reviews describe negative experiences with specific staff members being unprofessional or rude.

Mixed Reviews:

• While some reviews praise the quality of care and staff dedication, others highlight significant areas for improvement, particularly in staffing levels and training.
• Physical therapy sessions receive positive feedback, even in reviews that are otherwise critical of the facility.
• The facility's environment is generally described as clean and well-kept, though some reviews contradict this with reports of uncleanliness.