📞 Call for pricing and availability: (800) 780-8101
Nhc Place, Cool Springs
211 Cool Springs Blvd, Franklin, TN 37067
For Pricing & Availability
(800) 780-8101To Reach a Resident
(615) 778-6800Estimated Pricing
Price Comparison
Nhc Place, Cool Springs Description
Nhc Place, Cool Springs is a community that offers assisted living, memory care, nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside Franklin, Tennessee and is part of the National Healthcare Corporation network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 7.2 out of 10 making it the 14th highest rated community in the city out of 15 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Franklin
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Franklin
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Franklin
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Franklin
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Communication issues reported, with calls not being returned as promised, raising concerns about care quality.
- Experiences of rudeness from night supervisors and staff, with reports of unprofessional behavior and discrimination.
- Concerns about staffing levels, with reports of being overpriced and understaffed, leading to poor service.
- Reports of subpar personnel, with serious allegations of negligence leading to health deterioration.
- Complaints about the difficulty of working there due to stress and being tasked with multiple roles.
- Long wait times for nurse or tech assistance, with call lights being answered after hours.
- Disappointment with the nursing and tech staff, described as uncaring and dismissive of concerns.
- Issues with discharge processes, including medication prescription errors and lack of follow-up, causing additional stress.
- Reports of poor food quality and cleanliness, with residents sometimes left in uncomfortable conditions.
Positive Reviews:
- Praise for the care at NHC Cool Springs, highlighting respectful treatment, excellent rehab services, and wonderful staff.
- Positive experiences with staff nurses, techs, and therapists, noted for their caring and genuine approach.
- Appreciation for the staff's commitment to providing optimal care and excellent communication with family members.
- Gratitude for the supportive and friendly environment, with some residents and families forming strong bonds with staff and other patients.
- High satisfaction with the rehab facility on-site, despite concerns about staffing and food quality.
- Reports of successful rehabilitation and care, with staff going above and beyond to support recovery and well-being.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: May 10, 2004
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 121
Total current residents: 50
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-13 | 2022-09-15 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-09-13 | 2022-09-15 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-08-26 | 2019-09-12 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-08-26 | 2019-08-26 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-08-26 | 2019-08-30 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-26 | 2019-09-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-10-16 | 2018-10-22 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-10-16 | 2018-10-22 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-10-16 | 2018-12-11 | D | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2018-10-16 | 2018-12-10 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-10-16 | 2018-12-11 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-10-16 | 2018-10-17 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-16 | 2018-12-11 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-10-16 | 2018-12-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-10-17 | $7,462 |
| 2019-08-22 | $12,938 |
| 2020-05-29 | $12,942 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-08-22 | 8 |
What is in the Neighborhood
- The closest city is Franklin which is 2.3 miles away and has a population of 72,639 (large town).
- The average income is $137,190, which is very high compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 41
- Average Temperature: 62.8
- Day Breakdown: The area gets 187 days of rain, 6 days of snow and 170 days of sun
- Precipitation: 3.3 inches a year
- The median age is 38.3 years old, high compared to other cities.
- 4.55% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 9.47% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 9% Black or African-American, 6% Hispanic or Latino, and 78% White.
- The crime rate is 3.25 per 100 people which is average compared to other cities.
- Violent Crime: 0.72 incidents per 100 people
- Property Crime: 1.23 incidents per 100 people
- Drug-Related Crime: 0.66 incidents per 100 people
- The average life expectancy in zip code is 81.23 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 96.0, Moderate Days 24.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
0.7 miles awayWalmart Supercenter
0.8 miles awaySam's Club
0.9 miles awayKroger
1.2 miles awayCostco
1.7 miles awayNone Found
Bus Stations
Lipscomb University
11.2 miles awayBelmont BV & S Observtory Dr
11.3 miles awayGranny White Pike & Maplehurst Ave N
11.4 miles awayGranny White Pike & Morrow Ave SB
11.4 miles awayBelmont BV & N Observtory Dr
11.5 miles awayBanks
Fifth Third Bank
0.7 miles awayRegions Bank
0.7 miles awayU.S. Bank
1.8 miles awayBancorpSouth Branch
1.8 miles awayWestern Union
1.8 miles awayHospitals
Williamson Medical Center
1.8 miles awayWilliamson County Medical Center
2.0 miles awayRolling Hills Hospital
2.1 miles awayHillsboro Orthodontics
3.2 miles awayTriStar Southern Hills Medical Center
11.1 miles awayPharmacies
Walgreens
0.8 miles awayCVS
1.2 miles awayCVS Pharmacy
2.0 miles awayDentists
Dental Bliss Franklin
2.4 miles awayKemp Orthodontics
2.5 miles awayHillsboro Orthodontics
3.2 miles awayWOW Orthodontics
6.4 miles awayTanyard Springs Dentistry
11.9 miles awayParks
Aspen Grove Park
0.4 miles awayPrime Health Rck Garden
1.0 miles awayFranklin
1.2 miles awayThe Park at Harlinsdale Farm
1.2 miles awayLiberty Hills
1.3 miles awayNone Found
Shopping
Coolsprings Galleria
1.4 miles awayMaples Shopping Center
1.8 miles awayCamden Commons
2.0 miles awayThe Mall at Green Hills
11.4 miles awayPlaza Mariachi
11.4 miles awayCulture
Performing Arts Center
1.0 miles awayPull-Tight Players Theatre
2.2 miles awayEd Jones Auditorium
9.8 miles awayFlatt Amphitheater
11.4 miles awayShamblin Theatre
11.4 miles awayRestaurants
PortaVia
0.4 miles awayMcAlister's Deli
0.4 miles awayBurger Up
0.5 miles awayPie Five Pizza
0.5 miles awayBubba Gandy's Seafood Market
0.6 miles awayGet exact pricing & check availability
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