📞 Call for pricing and availability: (800) 780-8101
Newport News Nursing & Rehab
12997 Nettles Drive, Newport News, VA 23602
For Pricing & Availability
(800) 780-8101To Reach a Resident
(757) 249-8880Estimated Pricing
Price Comparison
Newport News Nursing & Rehab Description
Newport News Nursing & Rehab is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.5 miles outside Newport News, Virginia. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.1 out of 10 making it the 11th highest rated community in the city out of 15 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Newport News
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Newport News
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Newport News
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Newport News Nursing and Rehab show a mix of experiences. Many reviewers praise the dedication and professionalism of the staff, including social workers, nurses, CNAs, and administrative personnel. They highlight the facility's commitment to patient-first rules and the caring environment provided for residents. Positive mentions also include the facility's efforts in improving under new management, the variety of activities available for residents, and the overall friendly atmosphere.
However, there are significant concerns raised by some reviewers regarding the level of care and facility management. Issues such as neglect, poor communication, unsanitary conditions, and inattentiveness have been reported. Specific complaints include severe health complications due to alleged neglect, unresponsiveness of staff to inquiries, and dissatisfaction with the facility's cleanliness and maintenance. These negative experiences have led to some reviewers advising against choosing this facility for loved ones.
Despite these criticisms, there are acknowledgments of improvement efforts by the new management and individual staff members who go above and beyond in their roles. The facility is recognized for its potential for positive change and the kindness of certain staff members and residents. Activities and food quality receive special mentions for contributing to a more enjoyable stay for some residents.
In summary, while Newport News Nursing and Rehab has received commendation for its staff's dedication and efforts to improve, it also faces serious challenges that have impacted the experiences of some residents and their families. Prospective clients may want to consider these varied experiences when making decisions about care for their loved ones.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Sept. 24, 1999
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 102
Total current residents: 97
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 12
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $86704
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-02-07 | 2019-03-26 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-02-07 | 2019-03-26 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-02-07 | 2019-03-26 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-02-07 | 2019-04-24 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-01-17 | $10,420 |
| 2020-01-28 | $11,021 |
| 2020-07-31 | $9,750 |
| 2020-10-05 | $9,750 |
| 2020-12-21 | $9,750 |
| 2022-09-01 | $67,204 |
What is in the Neighborhood
- The closest city is Newport News which is 2.5 miles away and has a population of 182,385 (small city).
- The average income is $56,296, which is average compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 41
- Average Temperature: 62.9
- Day Breakdown: The area gets 161 days of rain, 8 days of snow and 194 days of sun
- Precipitation: 2.8 inches a year
- The median age is 32.8 years old, low compared to other cities.
- 10.36% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.9% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 4% Asian, 39% Black or African-American, 7% Hispanic or Latino, and 47% White.
- The crime rate is 7.12 per 100 people which is very high compared to other cities.
- Violent Crime: 2.18 incidents per 100 people
- Property Crime: 3.36 incidents per 100 people
- Drug-Related Crime: 0.32 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Food Lion
0.1 miles awayCostco
0.6 miles awayThe Fresh Market
0.6 miles awayE-mart
0.8 miles awayWalmart Supercenter
0.9 miles awayTransportation
Kenny Station
4.8 miles awayNewport News
6.4 miles awayBus Stations
Riverside
3.1 miles awayNewport News Transit Center
9.2 miles awayBanks
Navy Federal Credit Union
0.9 miles awayWoodforest Bank
1.0 miles awayTowne Bank
1.5 miles awayOld Point National Bank
2.0 miles awayBayPort Credit Union
2.0 miles awayHospitals
Sentara Port Warwick
1.8 miles awayBon Secours Mary Immaculate Hospital
2.6 miles awayRiverside Regional Medical Center
2.9 miles awayRiverside Rehabilitation Hospital
3.2 miles awaySentara CarePlex Hospital
7.1 miles awayPharmacies
CVS Pharmacy
0.2 miles awayWalgreens
0.3 miles awayRite Aid
0.9 miles awayWalmart Pharmacy
1.0 miles awayDenbigh Pharmacy
1.0 miles awayDentists
Root Canal Specialists
1.9 miles awayOyster Point Dentistry
2.3 miles awayLeJeune Family Dentistry
5.6 miles awayHunt Smile Design
6.5 miles awayDental Clinic
8.6 miles awayParks
Young's Mill
0.4 miles awayMenchville
0.9 miles awayVillage Green
1.2 miles awayRiverview Farm Park
1.3 miles awayNicewood Park
1.3 miles awayPlaces of Worship
Monumental United Methodist Church
21.7 miles awaySaint Pauls Catholic Church
21.7 miles awayTrinity Episcopal Church
21.8 miles awayShopping
Patrick Henry Shopping Mall
0.8 miles awayPeninsula Town Center
7.3 miles awayNaval Exchange
15.5 miles awayHarbour View East Shopping Center
15.8 miles awayFive Forks Shopping Center
17.5 miles awayCulture
Yoder Barn
0.8 miles awayGaines Theatre
2.8 miles awayFerguson Center for the Arts
3.0 miles awayPeninsula Fine Arts Center
3.6 miles awayInternational Small Craft Center
3.6 miles awayRestaurants
Vinny's Pizza And Pasta
0.1 miles awayBonefish Grill
0.1 miles awayPapou George's Hot Dogs
0.2 miles awayJapan Samurai
0.6 miles awayThe Melting Pot Restaurant
0.6 miles awayGet exact pricing & check availability
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Disclaimer
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