Newhaven Court At Clearview

Many reviews highlight the positive experiences at New Haven Court, with numerous families and staff members expressing satisfaction with the care, environment, and community. Residents and their families appreciate the beautiful, clean facilities, the friendly and professional staff, and the range of activities available, including a bird sanctuary and sing-a-longs. The food is praised for its quality, and the care for residents, especially those with Alzheimer's or dementia, is described as exceptional. The staff's dedication and hard work are frequently mentioned, contributing to a pleasant and secure atmosphere for the residents.

Communication with family members is noted to be excellent, ensuring peace of mind for those with loved ones in the community. The staff's patience, skill in handling residents with dementia, and the overall atmosphere of care and respect are highlighted as key strengths. The community is active, with something always going on, and the staff's efforts to make every resident feel at home are well appreciated.

However, there are a few negative remarks regarding the management's focus on finances over resident care and allegations of staff favoritism. Some reviews suggest that the positive feedback could be influenced by incentives for staff members.

Despite these criticisms, the overwhelming majority of feedback is positive, with many families expressing gratitude for the care their loved ones receive. The staff's commitment to creating a welcoming and supportive environment for both residents and their families is a recurring theme. New Haven Court is highly recommended by many for its quality of service, compassionate care, and vibrant community life.