Newcastle Senior Care

The reviews for Newcastle Place paint a mostly positive picture of a welcoming, caring, and well-maintained community. Many reviewers highlight the exceptional staff, noting their patience, care, and professionalism, especially during challenging times like the COVID-19 pandemic. The sense of community, variety of activities, and quality of food receive special mentions, contributing to a positive experience for residents and their families.

Several reviews emphasize the cleanliness and beauty of the campus and its facilities, as well as the helpfulness and friendliness of the staff during tours and throughout residents' stays. The community is described as warm, welcoming, and well-run, with a strong emphasis on resident care and satisfaction.

Family members of residents express gratitude for the peace of mind they feel knowing their loved ones are in a safe, caring environment. They appreciate the staff's efforts to make transitions smooth and to maintain safety protocols during the pandemic. The availability of amenities and activities, even with necessary adjustments, is also noted as a positive aspect of life at Newcastle Place.

One review, however, shares a negative experience related to employment discrimination, which stands in contrast to the otherwise glowing reports. This reviewer is pursuing action with the Equal Employment Opportunity Commission (EEOC).

Overall, Newcastle Place is highly recommended by most reviewers for its caring staff, beautiful setting, and the quality of life it offers to residents. The community is praised for its ability to create a family-like atmosphere where residents can thrive.