New Perspective Highland Park

Residents and their families have shared a mix of experiences at New Perspectives senior living communities. Many have praised the friendly and helpful staff, the variety of activities available, and the quality of care provided, especially in the memory care wing. The community is described as warm and welcoming, with an emphasis on creating a sense of belonging and engagement among residents.

Some reviews highlight the exceptional care and attention given by specific staff members, noting their dedication and kindness during challenging times, such as the COVID-19 pandemic. The range of amenities, including free cable and WiFi, along with the quality of meals and the cleanliness of the facilities, have also received positive mentions.

However, there have been concerns raised about issues such as unresolved bed bug infestations and missing personal items. Some reviews express frustration with management and the level of care provided, suggesting that the well-being of residents is not always the top priority.

Despite these concerns, many families have found New Perspectives to be a supportive and caring environment for their loved ones, with staff who go above and beyond to ensure residents feel safe, engaged, and comfortable. The community's efforts to accommodate financial needs and provide assistance during the transition into assisted living have been appreciated by many.

Overall, while there are areas for improvement, New Perspectives is often recommended by families for its caring staff, engaging activities, and commitment to resident well-being.