📞 Call for pricing and availability: (800) 780-8101
New London Specialty Care
100 Care Center Cr, New London, IA 52645
For Pricing & Availability
(800) 780-8101To Reach a Resident
(319) 367-5753Estimated Pricing
Price Comparison
New London Specialty Care Description
New London Specialty Care is a community that offers assisted living, nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 8.4 miles outside the small town of Mount Pleasant, Iowa and is part of the Care Initiatives network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8.3 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in New London
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New London
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in New London
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Employees express pride and satisfaction in working for the facility, highlighting a great team and work environment.
- Many reviewers commend the facility for its excellent care, particularly noting the one-on-one care and the non-corporate, small-town feel that prioritizes residents.
- The quality of care and the staff's dedication to residents are frequently mentioned, with specific praise for the facility's handling of rehabilitation and recovery.
- Several reviews highlight the cleanliness of the facility and the friendliness of the staff, making it a recommended choice for loved ones.
Negative Reviews:
- Some reviewers report experiences of disrespect and lack of dignity towards family members, including issues with staff overstepping personal boundaries.
- There are complaints about specific instances of rudeness and hostility from the staff, leading to families choosing to move their loved ones to other facilities.
Overall:
The majority of reviews for New London Nursing Home are positive, with many praising the quality of care, the dedication of the staff, and the facility's environment. However, there are a few reports of negative interactions with staff. Prospective clients may want to consider these mixed reviews in their decision-making process.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Jan. 1, 1999
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 46
Total current residents: 36
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 13
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $56648
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-28 | 2023-03-07 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-02-28 | 2023-03-07 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-02-28 | 2023-03-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-08-12 | 2021-08-21 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-08-12 | 2021-09-10 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-08-12 | 2021-09-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2019-10-03 | 2019-10-08 | D | Smoke Deficiencies | Install properly constructed windows in hallway walls or doors. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-08 | 2022-12-28 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-11-08 | 2022-12-28 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-11-08 | 2022-12-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-11-08 | 2022-12-28 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-11-08 | 2022-12-28 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-11-08 | 2022-12-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-11-08 | 2022-12-28 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-11-08 | 2022-12-28 | K | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| 2022-11-08 | 2022-12-28 | D | Administration Deficiencies | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. |
| 2022-11-08 | 2022-12-28 | E | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2022-11-08 | 2022-12-28 | E | Administration Deficiencies | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| 2022-11-08 | 2022-12-28 | E | Administration Deficiencies | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. |
| 2022-11-08 | 2022-12-28 | E | Resident Rights Deficiencies | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. |
| 2022-11-08 | 2022-12-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2022-11-08 | 2022-12-28 | E | Administration Deficiencies | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. |
| 2022-11-08 | 2022-12-28 | D | Infection Control Deficiencies | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. |
| 2022-11-08 | 2022-12-28 | D | Administration Deficiencies | Provide training in compliance and ethics. |
| 2022-11-08 | 2022-12-28 | D | Administration Deficiencies | Provide behavior health training consistent with the requirements and as determined by a facility assessment. |
| 2022-09-08 | 2022-10-19 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-09-08 | 2022-10-19 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-23 | 2023-03-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-23 | 2023-03-16 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-02-23 | 2023-03-16 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-02-23 | 2023-03-16 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2023-02-23 | 2023-03-16 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2021-11-18 | 2021-12-11 | K | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2021-11-18 | 2021-12-11 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-30 | 2021-09-30 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-08-30 | 2021-09-30 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-08-30 | 2021-09-30 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-30 | 2021-09-30 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-08-30 | 2021-09-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-11-18 | $14,508 |
| 2022-11-08 | $64,830 |
| 2022-11-08 | $42,140 |
What is in the Neighborhood
- The closest city is Mount Pleasant which is 8.4 miles away and has a population of 8,433 (very small town).
- The average income is $59,733, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 25
- Average Temperature: 53.3
- Day Breakdown: The area gets 135 days of rain, 31 days of snow and 198 days of sun
- Precipitation: 2.1 inches a year
- The average life expectancy in zip code is 79.76 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Hy-Vee
7.0 miles awayAldi
7.3 miles awayWalmart Supercenter
8.1 miles awayYenchay's Oriental Food Market
8.3 miles awayWest Liberty Foods Market
8.3 miles awayTransportation
Mount Pleasant
8.3 miles awayBurlington
17.8 miles awayFort Madison
20.7 miles awayBus Stations
Southeastern Community College
14.2 miles awayCommunity Health Center
14.3 miles awayWestland Mall
14.3 miles awayGreat River Medical Center
14.4 miles awayGreat River Wellness Plaza
14.4 miles awayBanks
Farmers Savings Bank
7.4 miles away5 Star Community Credit Union
7.7 miles awayHenry County Savings Bank
8.1 miles awayGreat Western Bank
8.2 miles awayTwo Rivers Bank & Trust
8.3 miles awayHospitals
Henry County Health Center
8.4 miles awayGreat River Medical Center Campus
14.0 miles awayGreat River Medical Center
14.3 miles awayEmergency Department
14.3 miles awayFort Madison Community Hospital
20.1 miles awayPharmacies
Hy-Vee Pharmacy
7.0 miles awayCapstone Pharmacy
8.4 miles awayHy-Vee Clinic Pharmacy
8.4 miles awayHeritage Park Pharmacy
14.4 miles awayHeritage Partner Pharmacy
14.4 miles awayDentists
Mount Pleasant Dental Associates
8.4 miles awayFamily Dental Health Services Center
8.5 miles awaySmile Shoppe
17.6 miles awayFamily Dentistry
20.4 miles awayParks
Central Park
0.6 miles awayMud Creek Recreation Area
4.5 miles awayGeode State Park
5.3 miles awayEast Lake Park
5.9 miles awayStephenson Park
6.2 miles awayNone Found
Shopping
Westland Mall
14.2 miles awayCulture
Little Theater
14.2 miles awayCapitol Theater
17.6 miles awayBurlington Memorial Auditorium
17.8 miles awayCrapo Park Band Shell
18.9 miles awayRestaurants
Pizza Ranch
7.8 miles awayMi Pueblo Real
7.9 miles awayPizza Hut
7.9 miles awayBreadeaux Pizza
8.3 miles awayPaul Revere's Pizza
8.3 miles awayGet exact pricing & check availability
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