New Horizon Senior Citizen Home

Positive Reviews:

• Many reviewers praise the wonderful staff and the variety of activities available for residents, including music.
• Several reviewers have expressed satisfaction with the facility's improvements and the care provided to residents, describing it as a loving and family-like environment.
• Some visitors were impressed by the staff's attitude and the overall happiness of the residents, especially during event preparations like Christmas celebrations.
• One reviewer recommended the facility based on personal experience, highlighting the staff's gentleness and attentiveness to residents' needs.
• Positive remarks were also made about specific staff members who were appreciated for their care towards residents.

Negative Reviews:

• One review criticized the facility for being unclean and for the alleged mistreatment of guests and residents.
• A former employee shared a negative experience during CNA training, citing a lack of support and concern for residents' well-being.
• There were complaints about the facility being understaffed and in need of updates.
• Discriminatory practices against pregnant women were alleged, with a specific case mentioned where an employee was terminated due to pregnancy.
• Another former employee criticized the facility for poor treatment of staff and neglectful care towards residents, sharing a distressing incident.

Mixed Feedback:

While many reviews highlight the caring and family-like atmosphere of the facility, praising the staff and the care provided, there are significant concerns regarding cleanliness, staffing levels, and alleged discriminatory practices. Prospective residents and their families may want to consider these points carefully.