New East Side Nursing Home

Reviews of the nursing home present a mixed picture, with some highlighting professional and caring staff, while others criticize management and conditions. Positive comments mention the cleanliness of the facility, the attentiveness of nurses and aides, and specific shoutouts to staff members for their exceptional care and professionalism. One reviewer, a repeat patient, praises the entire staff and recommends the facility without hesitation for friends or family in need of nursing care.

However, several reviews raise serious concerns about the management and quality of care. Criticisms include inadequate pandemic pay and supplies for staff, with claims of upper management cutting corners and showing a lack of concern for both staff and residents. There are reports of neglect, such as residents being left in soiled diapers for extended periods, and a general lack of professionalism among some staff members. One reviewer describes the environment as dingy and depressing, with sightings of mice, and another recounts a personal experience of neglect and mistreatment of a family member.

Despite the love for residents and teamwork expressed by some, the overarching sentiment from negative reviews points to a disconnect between the quality of care provided by regular staff and the decisions made by upper management. Concerns about cleanliness, professionalism, and the overall treatment of residents and staff suggest a need for significant improvements in management practices and facility conditions.