📞 Call for pricing and availability: (800) 780-8101

New Castle Health & Rehabilitation Center

32 Buena Vista Drive, New Castle, DE 19720

Nursing Home Skilled Nursing Rehabilitation
(800) 780-8101
Care Types Pricing About Videos Services and Amenities Nursing Home Info Neighborhood Reviews
Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(302) 328-2580

Estimated Pricing

Studio
Estimated $10,345

Price Comparison

  • Average City Price: $10,345
  • Average State Price: $9,062
  • Average National Price: $7,508

    • New Castle Health & Rehabilitation Center Description

    New Castle Health & Rehabilitation Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Bear, Delaware and is part of the Saber Healthcare Group network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 4.3 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in New Castle

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in New Castle

    Community Reviews

    4.4
    New Castle Health & Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 34 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in New Castle
  • Ranking in State: 81 out of 84 communities in DE

    • Facility and Grounds B

    Care B

    Staff A

    Employee Reviews

    5.5
    Saber Healthcare Group
    Based on My Caring Plan's proprietary scoring, including 1041 reviews across the web

    The following insights are from employees that work in Delaware

    Employee Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Multiple allegations of elder abuse and neglect, including lack of proper care and attention.
    • Reports of unprofessional behavior, lack of communication, and poor performance by staff and directors.
    • Concerns about the facility prioritizing money over patient care, especially in recovery situations.
    • Complaints about the quality of meals provided to residents.
    • Instances of staff disrespect towards patients, including ignoring requests for help and lying about receiving messages.
    • Observations of belongings being stolen or misplaced, and meals being taken from sleeping patients.
    • Experiences of cold and indifferent communication from staff during critical moments.
    • Reports of neglect, including not feeding patients, not providing fluids, and ignoring bedsores.
    • Complaints about the lack of rehabilitation or medical care, with some patients reportedly getting worse during their stay.
    • Feedback on poor nursing staff communication and unhelpful administration.

    Positive Reviews:

    • Some reviews highlight effective therapy programs that significantly improved patient conditions.
    • Positive remarks about the facility being clean, well-kept, and providing a caring environment.
    • Appreciation for attentive and cooperative nursing staff, especially during respite care.
    • Positive feedback on the facility's cleanliness, security, and adherence to CDC guidelines.
    • Residents enjoy numerous activities and report good treatment by staff.

    Mixed Reviews:

    • Initial impressions of friendliness and care that reportedly diminish after a few days, with concerns about honesty and cleanliness.
    • Positive experiences with rehabilitation overshadowed by poor nursing care and administrative issues.

    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    24-Hour Skilled Nursing Care

    Post-Surgical Care

    Wound Care Management

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 2
    Staffing rating: 5
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Feb. 15, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 114
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-11-08 2021-12-01 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-11-08 2021-12-01 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-07-26 2019-08-26 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-07-26 2019-08-26 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-07-06 2018-07-31 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-07-06 2018-07-31 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-09-23 2021-10-22 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2021-09-23 2021-10-22 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-09-23 2021-10-22 F Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2021-09-23 2021-10-22 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2021-09-23 2021-10-22 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-09-23 2021-10-22 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-09-23 2021-10-22 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-09-23 2021-10-22 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-09-23 2021-10-22 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-09-23 2021-10-22 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2021-09-23 2021-10-22 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-09-23 2021-10-22 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-09-23 2021-10-22 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-09-23 2021-10-22 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-07-23 2019-09-12 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-07-23 2019-09-12 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-07-23 2019-09-12 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-07-23 2019-09-12 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-07-23 2019-09-12 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-07-23 2019-09-12 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-23 2019-09-12 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-07-23 2019-09-12 E Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-07-23 2019-09-12 J Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-07-23 2019-09-12 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-07-23 2019-09-12 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-07-23 2019-09-12 D Nursing and Physician Services Deficiencies Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    2019-07-23 2019-09-12 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-07-23 2019-09-12 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-07-23 2019-09-12 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2019-07-23 2019-09-12 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-07-23 2019-09-12 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-03-29 2021-04-16 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-03-29 2021-04-16 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2021-03-29 2021-04-16 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2021-02-19 2021-03-05 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-07-03 2018-08-21 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-07-03 2018-08-21 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2018-07-03 2018-08-21 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-07-03 2018-08-21 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2018-07-03 2018-08-21 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-07-03 2018-08-21 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-07-03 2018-08-21 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-07-03 2018-08-21 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-07-03 2018-07-03 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-07-03 2018-08-21 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-07-03 2018-08-21 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2018-07-03 2018-08-21 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-07-03 2018-08-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-07-03 2018-08-21 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2018-07-03 2018-08-21 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-07-03 2018-08-21 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2018-07-03 2018-08-21 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-07-03 2018-08-21 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-07-03 2018-08-21 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-07-03 2018-08-21 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2018-07-03 2018-08-21 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-07-03 2018-08-21 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-07-03 2018-08-21 E Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2018-07-03 2018-08-21 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-07-03 2018-08-21 F Infection Control Deficiencies Implement a program that monitors antibiotic use.

    Fines

    Fine Date Fine Amount
    2018-03-14 $55,366
    2019-02-07 $13,905
    2019-07-23 $13,605

    Denials

    Denial Date Payment Denial Days
    2018-03-14 16

    What is in the Neighborhood

    General Area Overview
    • The closest city is Bear which is 1.6 miles away and has a population of 19,371 (small town).
    • The average income is $50,566, which is low compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 35
      • Average Temperature: 58.6
      • Day Breakdown: The area gets 147 days of rain, 18 days of snow and 199 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 10.01 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.03 incidents per 100 people
      • Property Crime: 4.94 incidents per 100 people
      • Drug-Related Crime: 0.86 incidents per 100 people
    • The average life expectancy in zip code is 77.77 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 41.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Food Lion
    0.4 miles away
    Giant
    1.3 miles away
    ShopRite
    1.9 miles away
    BJ's Wholesale Club
    2.6 miles away
    Costco
    2.7 miles away

    None Found

    Bus Stations

    64
    1.9 miles away

    Banks

    Wells Fargo
    1.8 miles away
    Artisans' Bank
    1.8 miles away
    Chase
    2.4 miles away
    Citizens Bank
    2.7 miles away
    WSFS Bank
    2.8 miles away

    Hospitals

    Christiana Hospital
    3.6 miles away
    Rockford Center: Gupta Saurabh MD
    4.1 miles away
    Delaware Psychiatric Center
    4.8 miles away
    Veterans Affairs Medical Center Wilmington
    6.9 miles away
    Saint Francis Healthcare
    8.2 miles away

    Pharmacies

    CareASAP
    1.3 miles away
    Happy Harry's
    1.7 miles away
    Rite Aid
    1.9 miles away
    Walgreens
    2.8 miles away
    CVS
    3.1 miles away

    Dentists

    Bear-Glasgow Dental
    1.7 miles away
    Michael L. Blackhurst, D.D.S., PA
    6.0 miles away
    Joel M Richterman Dental
    6.4 miles away
    Popeck Family Dentistry
    6.5 miles away
    Kirkwood Dental
    6.6 miles away

    Parks

    Bayview Manor
    0.8 miles away
    Jamestowne Park
    0.9 miles away
    Wilton Park
    0.9 miles away
    Cambridge Gardens Park
    1.1 miles away
    Lewden-Green Park
    1.7 miles away

    Places of Worship

    Old Fort Church
    2.4 miles away
    St. James Episcopal Church
    5.6 miles away
    White Clay Creek Presbyterian Church
    5.8 miles away
    Marshallton United Methodist Church
    6.0 miles away
    Welsh Tract Baptist Church
    6.5 miles away

    Shopping

    Beaver Brook Plaza
    0.3 miles away
    Shoppes at Buena Vista
    0.8 miles away
    Shoppes at Red Lion
    2.3 miles away
    Christiana Mall
    2.7 miles away
    Independence Mall
    10.7 miles away

    Culture

    Newark Arts Alliance
    6.7 miles away
    Chapel Street Players
    6.8 miles away
    World Cafe Live
    8.2 miles away
    Grand Opera House
    8.4 miles away
    Station Gallery
    9.6 miles away

    Restaurants

    Asian House
    0.3 miles away
    L&G Southern Soul Food
    0.8 miles away
    Applebee's Neighborhood Grill & Bar
    0.9 miles away
    Texas Roadhouse
    1.0 miles away
    Marino's Pizzeria
    1.4 miles away

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    Google map of New Castle Health & Rehabilitation Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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