Ne, Omaha – Edgewood

Positive Reviews:

• Many reviewers praise the small community feel, which contributes to excellent care and a home-like atmosphere.
• Staff are frequently mentioned as compassionate, knowledgeable, and caring, particularly towards residents with Alzheimer’s.
• Several reviews highlight the facility's cleanliness, good food, and the personal attention residents receive.
• Activities and engagement for residents are well-received, with a variety of events and personal care noted.
• The process of moving in and settling residents is described as smooth and supportive for both residents and their families.
• Some reviewers specifically commend the facility for its exceptional care during residents' final days, noting the staff's support and compassion.

Negative Reviews:

• Changes in management and staff have led to a perceived decline in the quality of care and the facility's atmosphere.
• Some reviewers report issues with cleanliness, staff availability, and the administration of medication without consent.
• Concerns about the facility being understaffed, with a negative impact on the staff-to-patient ratio and overall resident care.
• There are complaints about the quality and quantity of food, with one reviewer noting significant weight loss in their loved one.
• A few reviews mention a lack of in-room showers and limited activities for residents, suggesting room for improvement in amenities and engagement.

Mixed Reviews:

• While many reviews are overwhelmingly positive about the care and environment, some express dissatisfaction with specific aspects such as management changes and staff behavior.
• The facility's small size is both praised for creating a cozy, home-like setting and critiqued for perceived limitations in activities and amenities.