Nazareth Rose Garden Of Napa

Positive Reviews:

• Memory and Alzheimer's care with great and friendly staff.
• Offers great care for the elderly and a variety of activities, though some are limited due to COVID.
• Facilities like Nazareth Rose Garden of Napa praised for respite availability, caring staff, cleanliness, and lovely outdoor gardens.
• Single-floor layout appreciated for ease of access, with professional staff and monitored outdoor spaces.
• Value for money highlighted, with clean facilities and attentive staff. Shared rooms are a bit crowded but encourage social interaction.
• Immediate updates on health conditions provided, with staff helping residents adjust and communicate effectively.
• Professionalism and honesty in handling personal items after a resident's passing noted.
• Reasonable cost and pretty good care reported by some reviewers.
• Facilities with internal courtyards and helpful staff make for a happy living environment for residents.
• Community atmosphere, friendly staff, and well-maintained gardens and rooms contribute to a positive experience.
• Assistance in transitioning from home care to facility care appreciated, with knowledgeable and friendly staff.
• Respectful treatment of residents with advanced dementia, clean facilities, and good food.
• Responsive med techs, clean community, and satisfactory activities and care level.
• Reasonable costs compared to other facilities, with clean environments and good food.
• Attentive and helpful staff, variety of healthy food choices, and well-maintained community.

Negative Reviews:

• Incidents of neglect and abuse reported, including untreated scabies and unaddressed resident injuries.
• Poor quality care, unprofessional behavior from the administrator, and staff negligence observed during a tour.

Mixed Reviews:

• Some dissatisfaction with care and missing personal items, but overall satisfaction with value for money.
• Initial shock at cost, but satisfaction with cleanliness, activities, and treatment of residents.