Nazareth Agua Caliente Villa

Summary of Reviews for Nazareth Agua Caliente Villas and Memory Care

• Experiences range from highly positive to deeply negative, with some families praising the care and environment, while others criticize the quality of care and management.
• Many reviewers commend the staff for being caring, loving, and professional, noting that the administrators are often hands-on and attentive.
• The facility's cleanliness and maintenance received mixed reviews, with some appreciating the old stone building and its grounds, while others pointed out maintenance issues and a lack of skilled nursing care.
• Activities such as lawn bowling, bingo, and movie watching are available to keep residents engaged, and efforts are made to involve new residents in these activities to ease their transition.
• Food quality appears to be generally good, with some meals being more appreciated than others.
• Communication with families, especially during COVID-19 restrictions, was highlighted as a strong point by some reviewers.
• Concerns were raised about the level of skilled care provided, with some families experiencing serious issues such as untreated pressure ulcers and inadequate responses to residents' needs.
• The cost of care is mentioned, with specific figures provided for private rooms and care packages, indicating a private pay system.
• Some families felt the facility had an institutional feel, while others appreciated its unique, non-corporate atmosphere.
• Room sizes and amenities received criticism for being too small or lacking, with some noting the need for additional furniture for storage.

Overall, reviews of Nazareth Agua Caliente Villas and Memory Care show a wide range of experiences, with many families finding the care and environment suitable for their loved ones, while others encountered significant issues.