Naples Green Village

Many reviews praise Naples Green Village for its beautiful community, wonderful staff, and recent renovations that have transformed the facility into a sophisticated yet comfortable environment. The professional senior living team is commended for keeping residents safe and engaged, even during challenging times like the pandemic. The facility offers assisted living and memory care services, with a location conveniently near major roads and a hospital in North Naples.

Several reviewers highlight the positive changes brought by new management, including a caring and attentive staff that goes the extra mile for residents. The renovations are frequently mentioned, with the interior now matching the compassionate care provided. The community is described as having a "homey" feel, which is important to families and residents alike.

However, there are critical reviews as well, with one detailing a lack of emergency call buttons and inadequate response to a resident's needs, leading to a complaint filed with state authorities. Another negative review mentions a lack of assistance with basic care needs and poor communication.

Despite these criticisms, many families express satisfaction with the care their loved ones receive, noting the facility's cleanliness, the variety of activities available, and the overall friendly atmosphere. Staff members are frequently mentioned for their dedication and kindness, with specific praise for their efforts in making transitions smooth and ensuring residents feel at home.

In summary, while there are some concerns, the majority of feedback for Naples Green Village is positive, highlighting the facility's improvements, caring staff, and commitment to resident well-being.