Mystic Meadows Rehab & Nursing Center

Positive Reviews:

• Many reviewers praise the excellent and caring staff, highlighting their dedication and kindness.
• Several reviews commend the facility for its good food and the staff's ability to go above and beyond in caring for patients.
• Some reviewers specifically appreciate the leadership and team spirit under the administration, noting the facility's effective handling of the COVID pandemic and stringent infection control policies.
• Personal stories of rehabilitation and care, including detailed accounts of positive interactions with staff members, contribute to a sense of a supportive and caring community.
• Family members of residents express gratitude for the care provided to their loved ones, mentioning the staff's attentiveness and the facility's ability to make residents feel safe and loved.

Negative Reviews:

• A few reviews raise concerns about theft from patients and neglect, including a specific incident involving a nurse and a resident's belongings.
• Some employees and family members describe negative work experiences and care issues, such as inadequate staffing, unaddressed complaints, and poor communication.
• Concerns about the facility's cleanliness, maintenance of resident's personal hygiene, and the loss of personal items are mentioned.
• There are complaints about the quality of food, especially for residents with special dietary needs, and issues with medication timing.

Mixed Reviews:

• While many reviews highlight the caring nature of the staff and the quality of care provided, some reviews point out inconsistencies in staff behavior and the facility's overall management.
• Issues with communication between departments and the handling of residents' dietary and medical needs are noted alongside positive experiences.