Muskego Nursing Home

Summary of Reviews for Muskego Health Care Center:

• Several reviewers expressed significant concerns about the facility, including poor cleanliness, a strong smell of urine, and a lack of security. One mentioned finding residents' medications on the floor and observed staff members not engaging in their duties properly.
• Issues with staff behavior were frequently mentioned, including unfriendliness, lack of proper training, and instances of hostility. There were also reports of patient neglect, such as residents going days without basic hygiene care.
• One reviewer had a troubling experience with the contract process for their mother, highlighting a clause that financially obligated the Power of Attorney for the patient's debts, which they found unacceptable.
• On a positive note, there were a few reviews that praised the staff for their patience, care, and attentiveness. These reviews mentioned that despite the facility's physical shortcomings, the caring nature of the staff made a positive impact on their loved ones.
• Concerns about the facility's management and cleanliness were common, with calls for better management and major cleaning.
• One particularly negative review called for the firing and arrest of a staff member, citing very poor behavior.
• However, there were heartwarming accounts of how some staff members went above and beyond to make residents comfortable and happy, with specific staff members being commended for their exceptional care.

Overall, the reviews for Muskego Health Care Center paint a picture of a facility with significant challenges, particularly in terms of cleanliness, management, and some aspects of patient care. However, there are also instances of positive experiences attributed to the kindness and dedication of certain staff members.