Mulberry Gardens Memory Care

Mulberry Gardens Memory Care has received a variety of reviews from families and individuals who have experienced their services. Many reviews highlight the compassionate, loving, and professional care provided by the staff. Families have noted the facility's ability to work closely with hospice teams, the cleanliness of the rooms, and the attention to nutrition and cleanliness for their loved ones. The transition to Mulberry Gardens has been described as easier due to the supportive and professional team, with many residents reportedly happy and doing well in the clean and welcoming environment.

Staff members are praised for their kindness, helpfulness, and dedication, especially during challenging times such as the pandemic. The facility's approach to engaging residents in activities, conversations, and providing emotional and physical support is frequently mentioned. The care for Alzheimer's patients and the creative efforts to keep residents entertained and engaged, including beauty shop days, games, crafts, and chef-prepared foods, are also highlighted positively.

Communication between the staff and families is described as wonderful, with updates and photos being shared to keep families informed. The peace of mind provided to families knowing their loved ones are cared for, loved, and respected is a recurring theme in the reviews.

However, there are some negative reviews concerning the facility. Criticisms include perceived disrespect and rudeness from staff, particularly the nursing and patient care coordinators, and concerns about the facility's focus on financial aspects over patient care. Additionally, issues such as a lack of sufficient staff to care for the number of patients, cleanliness concerns, and maintenance problems like broken restrooms and spa facilities are mentioned.

Despite the few negative reviews, many families express gratitude for the care their loved ones have received at Mulberry Gardens Memory Care, with several stating they would highly recommend the facility to others seeking memory care services.