Mt. Bachelor Assisted Living And Memory Care

Reviews for the senior living facility present a mixed picture, with some expressing significant concerns and others praising the care and environment provided.

• Several reviews criticize the memory care unit for poor management, lack of engaging activities, and staff behavior, including rudeness and unprofessionalism. Concerns about resident care, safety, and staff conduct, including issues with COVID-19 protocols, are highlighted.
• Conversely, many reviews offer high praise for the facility, particularly noting the exceptional care, kindness, and professionalism of the staff. The newer facility, in particular, receives commendation for its stellar care, organized activities, and the compassionate approach of the staff during challenging times like COVID-19.
• The facility's environment is described as bright, cheerful, and well-maintained, with a variety of activities and tasty food options. The staff-to-resident ratio is lauded as excellent, contributing to a sense of being loved and cared for.
• Personal testimonials highlight the positive impact of the facility on their loved ones, emphasizing the genuine, caring nature of the staff and the high level of dignity and respect afforded to residents. The memory care unit is specifically praised for its attentive and compassionate care, making families feel confident in their decision to choose this facility.
• However, some reviews express disappointment with the level of care and professionalism, suggesting a discrepancy in experiences among residents and their families.
• Overall, the facility is highly recommended by many reviewers for its beautiful environment, caring staff, and the quality of life it offers to residents. The positive reviews often mention specific staff members and management by name, appreciating their dedication and hard work.

It's clear that while there are areas of concern that need addressing, many families and residents have had positive experiences at the facility, finding it a caring and supportive environment for their loved ones.