Mountain View Pleasant Living

Positive Reviews:

• Many reviewers describe the community as beautiful and welcoming, with attentive staff and administrators.
• Residents enjoy beautiful grounds and a large outside garden area for outdoor enjoyment.
• The facility is praised for being super clean, modern, and recently remodeled with new furniture.
• Staff are described as caring, helpful, knowledgeable, and friendly, often going above and beyond for residents.
• Management is commended for ensuring smooth transitions for residents and their families.
• The facility offers great views, especially of the mountains, adding to its appeal.
• It is considered affordable and well-kept, making it a recommended choice for assisted living.

Negative Reviews:

• Some reviewers express strong dissatisfaction with the administration, describing it as horrible and misdirected.
• There are reports of rude interactions with staff, including being hung up on and having the door slammed in faces.
• A former resident recounts a traumatic experience from childhood, stating it was the worst place for any human.
• There are pleas from reviewers begging others not to take their loved ones to the facility.

Overall:

While many reviews highlight the facility's cleanliness, caring staff, and beautiful surroundings, there are significant concerns raised about the administration and the treatment of residents and their families. Prospective residents and their families may want to consider both the positive and negative feedback when making a decision.