📞 Call for pricing and availability: (800) 780-8101

Mountain View Healthcare Center

2530 Solace Place, Mountain View, CA 94040

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(650) 961-6161

Estimated Pricing

Studio
Estimated $9,060

Price Comparison

  • Average City Price: $9,010
  • Average State Price: $7,474
  • Average National Price: $7,508


  • Mountain View Healthcare Center Description

    Mountain View Healthcare Center is a community that offers nursing care and is located in Mountain View, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.7 out of 10 making it the 3rd highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Mountain View


    Community Reviews

    7
    Mountain View Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 72 reviews across the web

    Ranking

  • Ranking in City: 4 out of 5 communities in Mountain View
  • Ranking in State: 2753 out of 3640 communities in CA
  • Facility and Grounds B

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers praised the facility for its polite, careful, and professional staff, especially during COVID-19, taking extreme measures to ensure safety.
    • Several reviewers highlighted the excellent care provided by the care team, including the nursing and rehab staff, noting their attentiveness, responsiveness, and the facility's cleanliness.
    • Particular mention was made of the high-quality physical and occupational therapy available, with therapists working hard to ensure recovery.
    • Some reviewers appreciated the facility for its wonderful service, well-trained and well-educated staff, and the clean environment.

    Negative Reviews:

    • Several reviewers reported neglect and unprofessional behavior by the staff, including poor communication, lack of responsiveness, and rude treatment.
    • There were complaints about the facility's handling of COVID-19, with one reviewer stating their loved one contracted the virus due to lax standards.
    • Issues with patient care were frequently mentioned, including leaving patients unattended, not adhering to dietary needs, and mismanagement of personal belongings.
    • Some reviewers expressed extreme dissatisfaction, describing the facility as horrible and accusing it of neglect, with one even calling it an "abomination."
    • Concerns were raised about the facility's management and staff, with allegations of ignored grievances and staff boosting their own ratings.

    Mixed Reviews:

    • While some reviewers found the facility and its services wonderful and were highly satisfied, others strongly advised doing thorough research and considering other options due to their negative experiences.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Palliative Care

    Total Parenteral Nutrition

    Rehabilitation Services

    Ostomy Care

    Blood Glucose Monitoring

    Bariatric Care


    Services

    Care Planning

    Social Worker

    Physician

    Nursing Staff

    Medical Director

    Occupational Therapy


    Activities

    Birthday Parties

    Exercise Groups

    Activities of Daily Living

    Daily Activities

    Recreational Activities

    Volunteer Programs


    Community Amenities

    Complimentary Valet Parking

    Wellness


    Room Amenities

    Home-like Environment

    Adaptive Equipment


    Dining

    Nutritious Meals

    Dining Rooms

    Therapeutic Diets

    Registered Dietitian


    Transportation

    Transportation Services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 123
    Total current residents: 132
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 6
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $9350


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-05-11 2021-06-17 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2020-08-14 2020-08-21 D Smoke Deficiencies Provide properly protected cooking facilities.
    2020-08-14 2020-08-21 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-04-10 2019-05-09 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-04-10 2019-05-09 D Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2019-04-10 2019-05-09 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-22 2023-04-05 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2023-03-17 2023-04-05 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-03-13 2023-04-05 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-12-09 2023-01-05 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-07 2021-06-06 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-05-07 2021-06-06 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-05-07 2021-06-06 G Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2021-05-07 2021-06-06 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-05-07 2021-06-06 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2021-05-07 2021-06-06 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-05-07 2021-06-06 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-05-07 2021-06-06 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-08 2021-10-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-02-27 2020-03-26 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-02-27 2020-03-26 D Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2020-02-27 2020-03-26 F Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2020-02-27 2020-03-26 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2020-02-27 2020-03-26 L Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-02-27 2020-03-26 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-02-27 2020-03-26 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-22 2021-03-20 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-03 2020-12-20 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-04-29 2021-05-30 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-01-29 2019-02-22 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-01-29 2019-02-22 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-01-29 2019-02-22 D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2019-01-29 2019-02-22 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-01-29 2019-02-22 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-01-29 2019-02-22 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-01-29 2019-02-22 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2019-12-16 $3,318
    2020-02-27 $14,508
    2021-05-07 $50,460
    2021-05-07 $9,350

    What is in the Neighborhood

    General Area Overview
    • The closest city is Mountain View which is 1.4 miles away and has a population of 80,435 (large town).
    • The average income is $253,771, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 55
      • Average Temperature: 66.6
      • Day Breakdown: The area gets 60 days of rain and 304 days of sun
      • Precipitation: 0.3 inches a year

    Demographic Overview
    • The median age is 33.5 years old, low compared to other cities.
    • 1.71% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 39.6% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 25% Asian, 2% Black or African-American, 17% Hispanic or Latino, and 54% White.

    Health and Safety Overview
    • The crime rate is 4.88 per 100 people which is high compared to other cities.
      • Violent Crime: 0.81 incidents per 100 people
      • Property Crime: 3.43 incidents per 100 people
      • Drug-Related Crime: 0.22 incidents per 100 people
    • The average life expectancy in zip code is 82.65 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 178.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Safeway 1108
    0.6 miles away
    99 Ranch Market
    0.8 miles away
    Nob Hill Foods
    0.9 miles away
    Andronico’s
    1.0 miles away
    Nijiya Market
    1.0 miles away

    None Found

    Bus Stations

    Grant Road & April Lane
    0.2 miles away
    Grant Road & South Drive
    0.2 miles away
    Grant Road & Covington Road
    0.2 miles away
    El Camino Hospital Front Entrance
    0.2 miles away
    El Camino Hospital
    0.2 miles away

    Banks

    Wells Fargo
    0.6 miles away
    U.S. Bank
    0.7 miles away
    Downey Savings
    1.0 miles away
    US Bank
    1.0 miles away
    Chase
    1.3 miles away

    Hospitals

    El Camino Hospital
    0.1 miles away
    PAMF Mountain View Center
    1.0 miles away
    Sharp Fluidics
    2.4 miles away
    VA Palo Alto Health Care System
    4.0 miles away
    Kaiser Permanente Santa Clara Medical Center
    4.7 miles away

    Pharmacies

    CVS Pharmacy
    0.5 miles away
    Walgreens
    1.0 miles away
    CVS
    1.8 miles away
    Rite Aid
    2.2 miles away
    Optivision Optometric
    2.8 miles away

    Dentists

    Daniel W. Nelson, DDS
    0.1 miles away
    Dr.Sharad Sohoni
    0.1 miles away
    Dental Arts of Mountain View
    0.1 miles away
    Dr Latha Subramanian, DDS
    0.1 miles away
    Christine C. Thai DMD
    0.1 miles away

    Parks

    Cuesta Park
    0.3 miles away
    Cooper Park
    0.3 miles away
    Mountain View
    0.4 miles away
    Heritage Oaks Park
    0.6 miles away
    Sleeper Park
    0.7 miles away

    Places of Worship

    San Jose Quaker Meeting House
    8.5 miles away
    Trinity Cathedral
    10.6 miles away
    The First Unitarian Church of San José
    10.6 miles away

    Shopping

    Cupertino Village
    4.1 miles away
    Edgewood Shopping Center
    6.1 miles away
    Santa Clara Town Center
    6.6 miles away
    Stanford Shopping Center
    7.1 miles away
    Westgate Mall
    7.1 miles away

    Culture

    Mountain View High School Theater
    0.8 miles away
    Center For the Performing Arts
    1.6 miles away
    Art Time Studios
    1.8 miles away
    Bus Barn Theater
    2.0 miles away
    Eagle Theater
    2.0 miles away

    Restaurants

    Shiba Sushi
    0.6 miles away
    House of Bagels
    0.6 miles away
    Mountain Mike's
    0.6 miles away
    Sushi 85
    0.8 miles away
    Lucky
    0.9 miles away

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    Google map of Mountain View Healthcare Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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