Mountain View Assisted Living

Positive Reviews:

• Highly recommended by both professionals and family members, with staff described as the most attentive and caring.
• The environment is calm and quiet, ideal for Alzheimer’s/dementia patients, with a focus on one-on-one contact.
• Facilities are praised for being clean and following state COVID rules, with a homey and comfortable atmosphere that includes pets and outdoor animals.
• Staff members, including specific mentions of Sidney and Dallas, are commended for their exceptional care and personal attention to residents.
• Even in cases where the facility's physical condition is noted as run-down, the quality of care and cleanliness are highlighted as outstanding.

Negative Reviews:

• One review criticizes the facility director for a lack of compassion, alleging denial of family communication and necessary medical treatments, and inappropriate handling of a resident's personal property.
• Another review describes a negative experience with a resident being overmedicated and neglected, leading to physical health decline.

Overall:

While there are heartfelt endorsements of the care provided, highlighting the staff's dedication and the facility's comforting environment, there are serious concerns raised about management practices and resident treatment in specific cases. Prospective residents and their families should consider these reviews carefully.