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Mountain Ridge Center
7 Baldwin Street, Franklin, NH 03235
For Pricing & Availability
(800) 780-8101To Reach a Resident
(603) 934-2541Estimated Pricing
Price Comparison
Mountain Ridge Center Description
Mountain Ridge Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Franklin, New Hampshire and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 8.8 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Franklin
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Franklin
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Franklin
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Franklin
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Mountain Ridge has received a variety of reviews highlighting the exceptional care and dedication of its staff. Many reviewers have praised the facility for its amazing group of staff members, especially during difficult times, and have recommended it for both rehabilitation and long-term care. The rehab department, in particular, has been lauded for its effectiveness.
Several reviews come from individuals who have had family members or themselves as residents, expressing gratitude for the high level of care, compassion, and professionalism shown by the staff. The facility is described as having a real family atmosphere, with staff members like Amy, Scott, Aja, and Tracy being specifically mentioned for their positive impact.
However, not all feedback is positive. One review expressed dissatisfaction with the level of care provided to their father, citing poor communication with the family and inadequate medical attention that led to hospitalization. Another review criticized the quality of the food and the discrepancy between the facility's online presentation and its reality.
Despite these criticisms, many reviews highlight the cleanliness of the facility, the friendliness of the staff, and the overall maintenance of the nursing home. The administrative staff, including the admissions director, has been noted for their helpfulness in navigating Medicaid and services for home.
On the other hand, some reviews have pointed out issues with staff rudeness and care quality, suggesting potential areas for improvement. Despite these concerns, many reviewers have shared stories of recovery and gratitude for the care provided to their loved ones, with some even noting the facility's role in significantly improving their family member's quality of life.
In summary, while Mountain Ridge has received some criticism, the majority of reviews praise the facility for its caring staff, effective rehabilitation services, and the overall quality of care provided to residents.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: May 1, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 86
Total current residents: 74
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-06 | 2022-07-27 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-06-06 | 2022-07-27 | C | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-06-06 | 2022-07-27 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-06-06 | 2022-07-27 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-06-06 | 2022-07-27 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-05-11 | 2021-07-08 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-05-11 | 2021-07-08 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-10-02 | 2019-11-20 | E | Egress Deficiencies | Meet other general requirements. |
| 2019-10-02 | 2019-11-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-10-02 | 2019-11-20 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2019-10-02 | 2019-11-20 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-02 | 2019-11-20 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-10-02 | 2019-11-20 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-10-02 | 2019-11-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-10-02 | 2019-11-20 | B | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2019-10-02 | 2019-11-20 | B | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
What is in the Neighborhood
- The closest city is Franklin which is 1.0 miles away and has a population of 8,450 (very small town).
- The average income is $51,735, which is low compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 24
- Average Temperature: 48.6
- Day Breakdown: The area gets 130 days of rain, 54 days of snow and 180 days of sun
- Precipitation: 2.1 inches a year
- The crime rate is 5.24 per 100 people which is high compared to other cities.
- Violent Crime: 1.34 incidents per 100 people
- Property Crime: 2.08 incidents per 100 people
- Drug-Related Crime: 1.19 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Hannaford
0.8 miles awayWalmart Supercenter
2.8 miles awayMarket Basket
3.0 miles awayBJ's Wholesale Club
3.7 miles awayWinnisquam Market & Deli
7.4 miles awayTransportation
Lakeport
11.4 miles awayBus Stations
Tilton
3.5 miles awayConcord Trailways
12.4 miles awayCumberland Farms (inbound)
13.1 miles awayHutchins Street (inbound)
13.7 miles awayHutchins Street (outbound)
13.7 miles awayBanks
Citizens Bank
0.6 miles awayService Credit Union
0.6 miles awayTD Bank
2.9 miles awayNorthway Bank
3.0 miles awayFranklin Savings Bank
3.4 miles awayHospitals
Franklin Regional Hospital
0.9 miles awayLakes Region General Hospital
10.4 miles awayConcord Hospital
16.6 miles awayNew Hampshire Hospital
17.2 miles awayNew London Hospital
18.6 miles awayPharmacies
CVS Pharmacy
0.6 miles awayRite Aid
0.7 miles awayWalgreens
3.5 miles awayCVS pharmacy
10.5 miles awayRoberts Scarlett Pharmacy
18.7 miles awayDentists
Tilton Family Dental
1.2 miles awayAspen Dental
2.8 miles awayCaring Family Dentistry
16.2 miles awayVermette Orthodontics
16.9 miles awayGenerations Dental Care
16.9 miles awayParks
Stone Park
0.6 miles awayFranklin Falls Historic District
1.0 miles awayOdell Park
1.1 miles awayVietnam Veterans Park
1.4 miles awayRiverfront Park
1.8 miles awayNone Found
Shopping
Belknap Mall
8.7 miles awaySteeplegate Mall
16.4 miles awaySam's Club
16.5 miles awayAltitude Trampoline Park Concord
16.7 miles awayCulture
Rome Theater
2.0 miles awayHelene Grant Daly Art Center
2.2 miles awayLake's Region Art
3.7 miles awayColonial Theater
10.2 miles awayWinnepesaukee Playhouse
14.4 miles awayRestaurants
Dipsy Doodle Dairy Bar
2.0 miles awayTilton House of Pizza
2.0 miles awayCasamigos
2.0 miles awayChili's
2.7 miles awayPizza Hut
2.7 miles awayGet exact pricing & check availability
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