Mountain Park Senior Living

Positive Feedback:

• Mountain Park Senior Living is highly praised for its ability to enhance residents' quality of life through activities, social interactions, and meeting physical needs.
• Staff members, including Brenda and Nurse Terri, are commended for their excellent support throughout the decision-making process.
• Residents enjoy a variety of activities including music, coral, bells, phone bingo, and happy hour.
• The facility provides a sense of love, security, and a plethora of activities, making residents' last years respectable and fun.
• Mountain Park is well-maintained with great attention to detail, and the staff is described as very caring and attentive.
• The community culture is friendly, resembling a big family where everyone is happy to be there.
• Facilities are wonderful, and the staff is super friendly, making new residents feel comfortable and cared for.

Areas for Improvement:

• Some residents and their families have expressed concerns about the food quality and selection.
• There are mentions of understaffing issues affecting the maintenance of the facility and the food services.
• A specific incident was reported where the management entered and repainted an apartment without notification or permission while personal property was still inside, highlighting concerns over management practices.

Overall:

Mountain Park Senior Living receives high praise for its staff, activities, and the sense of community it fosters among residents. However, there are areas that could be improved, particularly regarding food quality and management practices. Despite these issues, many families and residents have had positive experiences and recommend the facility for senior living.