Mount Vernon Towers

Negative Reviews:

• One reviewer described the facility as having rude and unprofessional staff, with a very low salary for the amount of work expected. They also mentioned racism, unsanitary conditions in the kitchen, and a lack of care for residents' safety and hygiene.
• Another review highlighted the unprofessionalism and rudeness of the staff, mentioning a specific incident where a resident was asked to pay for a repair they were not responsible for. The reviewer also noted the presence of mold in an AC unit and outdated smoke alarms.

Positive Reviews:

• Several reviews praised the facility for its caring and attentive staff, secure and convenient location, and quality facilities for both acute recovery and long-term residential living.
• Other positive comments included the friendliness and respectfulness of the workplace, spacious condos with beautiful views, and a great overall environment for seniors with lots of activities, good meals, and a fun atmosphere.
• One reviewer specifically mentioned the professionalism and kindness of an in-house real estate agent who helped their father with the process of potentially buying a unit, highlighting the staff's effort to ensure fairness and clarity throughout the process.

Mixed Feedback:

• While some reviews indicate significant issues with staff behavior and facility maintenance, others describe a positive and welcoming environment for residents, suggesting experiences can vary greatly.