Mount St Rita Health Centre

Positive Reviews:

• Many reviewers express appreciation for the compassionate, professional, and loving care provided to their family members.
• Staff members, including nurses, CNAs, and housekeeping, are praised for their professionalism and dedication.
• The facility is described as beautiful, peaceful, and very clean, with private rooms and dedicated staff that treat residents like family.
• Some family members feel comfortable and at peace with their loved ones residing at the facility, even when they live out-of-state.
• Several reviewers would highly recommend the facility for its excellent care and the safe environment it provides.

Negative Reviews:

• Some reviewers describe the facility as a "living nightmare," citing issues with communication, visitation restrictions, and alleged neglect.
• Concerns are raised about the facility's handling of personal items and medication, with one reviewer claiming their family member's belongings went missing.
• There are complaints about the quality of the rooms, with descriptions of small, poorly maintained spaces that lack proper amenities.
• Several reviewers express dissatisfaction with the staff, mentioning instances of perceived rudeness, lack of professionalism, and inadequate care.
• One reviewer shares a personal experience of being terminated from a position at the facility, alleging issues with the management and staff behavior.

Mixed Reviews:

• While some reviewers have had positive experiences with the care provided to their loved ones, others have had poor to fair experiences, citing issues with communication and perceived lack of effort from the staff.
• The quality of food, cleanliness of rooms, and the facility's grounds receive mixed feedback, with some finding them adequate and others not.