Mount Pleasant Gardens Alzheimer’S Special Care Center

Mount Pleasant Gardens has received a mix of reviews from residents and their families. Many praise the facility for its exceptional care, cleanliness, and the professionalism of its staff. Denise, the leader of the facility, is frequently mentioned for her outstanding management and dedication to the well-being of the residents. The staff is commended for treating residents like family, maintaining a high level of cleanliness, especially during the pandemic, and for their ability to make residents feel at home quickly.

Activities and socialization opportunities are highlighted as strengths of Mount Pleasant Gardens, contributing to a positive environment for residents. The facility is described as a wonderful community that serves its residents and their families with compassion and quality care. Many families express gratitude for the peace of mind and respite from worry provided by the facility, noting significant improvements in their loved ones' health and happiness.

However, there are concerns regarding communication and the timeliness of medical care from some staff members. One review mentions a lack of responsiveness to emails and questions, as well as delays in medical procedures. Another review expresses dissatisfaction with the level of professionalism and training among some employees, suggesting that the care provided did not meet their expectations.

Despite these concerns, the majority of reviews are overwhelmingly positive, with many families recommending Mount Pleasant Gardens for its caring staff, excellent facilities, and the high quality of life it offers to residents. The facility is praised for its ability to provide a comforting and supportive environment for those dealing with Alzheimer's and dementia.