📞 Call for pricing and availability: (800) 780-8101
Mount Carmel Care Center
320 Pittsfield Road, Lenox, MA 01240
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 637-2660Estimated Pricing
Price Comparison
Mount Carmel Care Center Description
Mount Carmel Care Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 4.1 miles outside the town of Pittsfield, Massachusetts. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.6 out of 10 making it the 2nd highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Lenox
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Lenox
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Mount Carmel Care Center receives a mix of reviews, with many highlighting the facility's homely feel, outstanding care, and dedicated staff. Employees and family members alike praise the center for its teamwork, cleanliness, and the respectful treatment of residents. The rehabilitation services, particularly the physical therapy department, are commended for their effectiveness in helping residents regain strength and mobility.
However, there are concerns raised about management and staff attitudes in some instances, with one review mentioning unprofessional behavior and a lack of respect towards residents and staff. Another review points out a serious issue regarding the handling of a health condition that led to a resident's deterioration and eventual passing, suggesting a need for improvement in medical assessment and responsiveness.
Despite these concerns, many reviews express satisfaction with the choice of Mount Carmel for their loved ones, citing the attentive and loving care provided by the staff. The facility's environment is described as clean, warm, and welcoming, with a strong emphasis on treating residents like family. The faith-based aspect and the mission-driven approach of the center are also appreciated, contributing to its positive reputation.
Choosing Mount Carmel Care Center has been described as the right decision by several reviewers, who note the difference in care quality and staff engagement compared to other facilities. The center's communication with families, attention to individual resident needs, and the overall atmosphere of care and respect are highlighted as key factors in their positive experiences.
Reviews
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Health
Services
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 3, 1993
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 69
Total current residents: 66
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $38675
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-31 | 2023-02-14 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-01-31 | 2023-02-14 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-09-20 | 2021-10-29 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-09-20 | 2021-10-29 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-09-20 | 2021-10-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-10-24 | 2019-11-30 | D | Egress Deficiencies | Have exits that are accessible at all times. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-26 | 2023-02-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-01-23 | 2023-02-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-01-23 | 2023-02-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-01-23 | 2023-02-17 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-10-27 | 2021-11-02 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2021-08-31 | 2021-10-15 | G | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-08-31 | 2021-10-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-08-31 | 2021-10-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-08-31 | 2021-10-15 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-08-31 | 2021-10-15 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-08-31 | 2021-10-15 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-09-27 | 2019-11-11 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-09-27 | 2019-11-11 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-09-27 | 2019-11-11 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-08-31 | $38,675 |
| 2021-08-31 | $59,500 |
What is in the Neighborhood
- The closest city is Pittsfield which is 4.1 miles away and has a population of 43,303 (mid sized town).
- The average income is $121,259, which is very high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 26
- Average Temperature: 49.2
- Day Breakdown: The area gets 132 days of rain, 53 days of snow and 179 days of sun
- Precipitation: 1.0 inches a year
- The crime rate is 2.8 per 100 people which is low compared to other cities.
- Violent Crime: 0.29 incidents per 100 people
- Property Crime: 2.02 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 80.25 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Market 32
0.8 miles awayGuido's Fresh Marketplace
1.0 miles awayStop & Shop
1.1 miles awayBig Y
3.8 miles awayBerkshire Organics
4.5 miles awayTransportation
Pittsfield
4.1 miles awayBus Stations
Price Chopper
0.8 miles awayStop & Shop
1.1 miles awayLenox
2.6 miles awayLenox (Walker @ Rt. 7)
3.2 miles awayPittsfield Plaza
3.3 miles awayBanks
Citizens Bank
1.1 miles awayBerkshire Bank
2.6 miles awayLenox Bank
2.6 miles awayTrustco Bank
6.2 miles awayGreylock Credit Union
6.3 miles awayHospitals
Berkshire Medical Center Hillcrest Campus
4.3 miles awayBerkshire Medical Center
4.6 miles awayAusten Riggs Center
7.8 miles awayFairview Hospital
14.9 miles awaySki Patrol
22.5 miles awayPharmacies
CVS Pharmacy
0.7 miles awayLenox Village Integrative Pharmacy
2.7 miles awayPrice Chopper
13.3 miles awayRite Aid
14.3 miles awayCVS
14.7 miles awayDentists
Great Expressions Dental Centers
6.2 miles awayKaren Lartin Family Dentistry
21.7 miles awayMark Pullano Family Dentistry
21.7 miles awayParks
Pleasant Valley
0.7 miles awayMahanna Cobble, Berkshire Natural Resource Council (BNRC)
0.9 miles awayGeorge L. Darey Housatonic Valley Wildlife Management Area
1.2 miles awayParsons Marsh, Berkshire Natural Resources Council (BNRC)
1.8 miles awayRoche Reserve, Berkshire Natural Resource Council (BNRC)
1.8 miles awayPlaces of Worship
Quaker Meeting House
17.7 miles awayShopping
Lee Premium Outlets
7.0 miles awayBarrington Plaza
13.2 miles awayCulture
Lenox Community Center
2.7 miles awayWest Street Theater
2.8 miles awayBerkshire Performing Arts Center
2.9 miles awayKoussevitsky Music Shed
3.6 miles awayLichtenstein Center for the Arts
4.0 miles awayRestaurants
Mazzeo's Ristorante
1.3 miles awayHaven
2.4 miles awayFrankie's Ristorante Italiano
2.5 miles awayFirefly
2.5 miles awayCafe Lucia
2.5 miles awayGet exact pricing & check availability
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