Morningstar Of Boulder

Positive Reviews:

• Exceptional evacuation effort from the Boulder facility, deserving of public recognition.
• Community praised for its growth, kindness, and cozy, homelike atmosphere.
• Residents appear happy and well-cared-for, with pets welcomed.
• Staff known for their attentiveness, skill, and personal care for residents.
• Employees express love and pride in their work environment, highlighting management's care and the joy of working with residents.
• Gratitude expressed for the welcoming and patient approach during a potential move-in process.
• Facility described as friendly, with staff eager to help.
• Residents enjoy clean and attractive common areas, delicious meals, and engaging activities.
• Memory care side offers spacious rooms with unique amenities, and staff shows genuine care for residents.
• Out-of-state family members find peace of mind in the care and compassion provided to their loved one.
• High praise for the facility's ability to meet all needs during a recovery stay, highlighting the staff's competence and the quality of food and activities.
• Facility recommended for its individualized care, high standards of cleanliness, and enjoyable environment.
• Memory Care praised for its great lighting and courtyard, offering value and purpose in seniors' lives.
• Community described as family-like, with spacious rooms, fantastic meals, and a strong sense of care and kindness.

Negative Reviews:

• Reports of neglect and unethical management, with specific reference to a Denver Post article.
• Accusations of poor treatment of residents and promotion of unqualified staff.
• Complaints about management's lack of care for residents, poor food quality, and neglect in the dining room.
• Experiences of unacceptable neglect and lack of accountability.
• Criticism of the facility's ability to provide necessary assistance, with reports of incorrect medication delivery and unresponsive staff.
• Concerns about resident abuse by other residents and a focus on profit over resident care.
• Food quality reportedly made a resident sick.