Morningstar Of Albuquerque

Morningstar Assisted Senior Living has garnered a mix of reviews from residents and their families, highlighting both its strengths and areas for improvement. Many have praised the facility for its caring and professional staff, personalized care, and the sense of community it fosters among residents. The staff, including wellness coordinators, dining staff, and management, have been commended for their dedication to the residents' well-being, especially during challenging times such as the COVID-19 pandemic.

Residents and their families have noted the facility's beautiful and well-maintained environment, likening it to a vacation resort. The efforts to keep residents active, happy, and safe have been particularly appreciated, with special mentions of the facility's proactive measures to prevent COVID-19 cases. The quality of care, attention to detail, and the facility's ability to make transitions smooth for new residents have been highlighted as key strengths.

However, not all experiences have been positive. Some reviews have raised concerns about the level of care provided, particularly in the memory care unit. Issues such as cleanliness, maintenance, and staff responsiveness have been criticized. One review detailed a negative experience with the care of a family member, mentioning problems with cleanliness, maintenance, and overall care that led to a decision to move their loved one out of the facility.

Despite these criticisms, many families have expressed satisfaction with their decision to choose Morningstar for their loved ones, citing the staff's kindness, professionalism, and the facility's vibrant community life. The facility has been described as a leader and innovator in senior living, with a well-trained and friendly staff that extends from the top management to the caregivers.

In summary, while Morningstar Assisted Senior Living has received acclaim for its staff, facilities, and the care provided to residents, there have been instances where the level of care and facility management did not meet expectations. Prospective residents and their families are encouraged to consider both the positive feedback and the concerns raised in these reviews.