Morningside Of Raleigh

Great care

Negative Experience: One visitor reported a disappointing tour experience due to an uninterested and seemingly irritated guide, outdated and poorly maintained facilities, and high costs not reflective of the value offered. They highlighted issues such as a dark and dingy memory care unit with a strong odor, outdated decor, malfunctioning fixtures, and an overall lack of appeal. They advised against choosing this facility based on their experience.

Positive Experiences:

• One reviewer praised Morningside for its comprehensive care levels, on-site medical professionals, and additional amenities like a hair salon and special programs for memory care. They were particularly impressed by the staff's friendliness and organization, noting efficient communication and helpfulness across different roles within the facility.
• Another reviewer expressed satisfaction with the care their two family members received at Morningside of Raleigh, highlighting the quality of staff, beautifully updated community spaces, and the personal touch provided by the executive director and chef. They felt these details distinguished Morningside from other assisted living facilities.

General Feedback: While some reviews suggest areas for improvement, particularly in terms of facility maintenance and staff engagement during tours, others highlight positive aspects such as attentive care, good communication, and pleasant living conditions. Prospective residents and their families may want to consider these mixed reviews when making a decision.

Recommendations: A couple of reviews suggest looking elsewhere for care, indicating that experiences can vary significantly. Potential clients are encouraged to thoroughly tour facilities, ask detailed questions, and perhaps visit more than once to ensure the environment meets their expectations and needs.