Morningside Of Columbus

Positive Experiences:

• Thanksgiving lunch was appreciated, highlighting top-notch food and a cordial, helpful, and attentive staff.
• Some reviews praise the facility for its cleanliness, professional staff, and comfortable environment.
• The dining facilities and staff received commendations for their excellent service.
• Personal stories of care and attention, including staff visiting residents to keep them company and encourage participation in activities.
• Recent management and staff changes at The Oaks of Maple Ridge have been noted, with improvements such as newly remodeled rooms and a friendly atmosphere.

Negative Experiences:

• Concerns about the level of compassion and standards, with reports of residents being ignored or not receiving timely assistance.
• Allegations of neglect, including issues with medication management, hygiene, and personal care.
• Understaffing mentioned as a significant problem, leading to inadequate attention and care for residents.
• Complaints about the effectiveness and concern of the director, with some staff described as being inattentive and unprofessional.
• Instances of personal items disappearing and dissatisfaction with the handling of laundry.
• Reports of residents being expelled without proper notification to families.

Mixed Reviews:

• While some reviews highlight the professionalism and cleanliness of the facility, others express regret and caution, advising prospective clients to thoroughly research and consider other options.
• The quality of care and staff attentiveness seem to vary significantly between reports, with some praising the staff and management, while others criticize them for lack of care and professionalism.