Morningside Ministries At Menger Springs-The Cibolo House

Positive Highlights:

• Residents and staff at Morningside Ministries are highly praised for their fantastic nature and genuine care.
• Many reviewers highlight the sense of community, security, and the comprehensive care options available, including Independent Living, Assisted Living, Memory Care, and Skilled Nursing Care.
• The location, facilities, and programs at Morningside Ministries are described as attractive and superior to other retirement communities.
• Staff members are commended for their attentiveness, compassion, and dedication, especially during challenging times like the pandemic.
• Residents feel well-protected, loved, and appreciate the variety of activities and services available.

Negative Feedback:

• Some criticism is directed towards the subcontracted management, particularly in the food service department, for lacking compassion and care for both employees and residents.
• Human resources are also criticized for not addressing employee concerns effectively.
• One specific facility, Kendall House, received mixed reviews. While some praise the staff and environment, others describe it as a "train wreck" with inconsistent care and unprofessional staff.
• Visitors to Kendall House Wellness & Rehabilitation report experiencing rude and uncompassionate treatment from staff.

Mixed Impressions:

• While the majority of reviews are positive, highlighting the caring community and excellent facilities, there are significant concerns about specific aspects of management and staff behavior in certain areas.
• Prospective residents and their families are encouraged to consider both the positive aspects and the areas of concern when making decisions about Morningside Ministries.