Morningside In The West End

The reviews for the senior living facilities present a mixed picture, highlighting both commendable aspects and areas needing improvement. Concerns include the cleanliness and maintenance of the facilities, with one review specifically mentioning an overwhelming smell of urine and untidy conditions. However, other reviews praise the staff's friendliness and the care provided to residents, noting improvements in issues like theft and connectivity with personnel over time.

Several reviews commend Morningside In The Westend and Morningside West Assisted Living for their staff's dedication, especially during challenging times like the COVID-19 pandemic. The staff's patience, kindness, and personal attention are frequently mentioned, with one review highlighting a successful Thanksgiving Lunch despite unexpected guests.

On the other hand, some reviews express dissatisfaction with the quality of life at Morningside, criticizing the treatment of residents, the quality of food, and the responsiveness of the executive staff to concerns. One review describes a disappointing Thanksgiving meal experience, citing inadequate accommodations for guests.

Positive experiences are shared about the welcoming atmosphere for visitors and the sense of community felt by residents and their families. The staff's attentiveness to residents' needs, including dietary restrictions and personal care, is praised. Celebratory events and the effort to make residents comfortable are also highlighted.

Concerns are raised about the level of care provided, with one review mentioning a lack of assistance for a resident in need. However, gratitude is expressed towards the caring staff, and the overall sentiment in several reviews is satisfaction with the care and environment provided at Morningside.

Overall, while there are areas for improvement, many reviews reflect a positive experience with the staff's care and the community at Morningside, suggesting it as a commendable option for senior living.