Morningside House Of St. Charles

Morningside House of St Charles has received a variety of reviews, with many highlighting the kindness and professionalism of the staff, the cleanliness of the facility, and the comprehensive care provided to residents. Many reviewers expressed satisfaction with their tours, the thorough answers to their questions, and the overall welcoming atmosphere that made them feel comfortable considering Morningside for their loved ones. The community is described as feeling like home, with a strong sense of family among staff and residents alike.

However, not all feedback was positive. One review detailed a distressing experience where a resident was found in a neglected state, leading to immediate removal from the facility. Another review criticized the management and operational aspects, mentioning issues such as high staff turnover, lack of respect for employees, and inadequate care on certain floors. Complaints about odors and cleanliness in some areas of the building were also noted.

Despite these concerns, many families shared heartwarming stories of joy and satisfaction with the care their loved ones received. The facility was praised for its efforts to create a vibrant, engaging environment for residents, including music and entertainment. The staff's dedication to providing a safe, caring, and respectful environment was frequently mentioned, with specific commendations for their hard work and commitment.

In summary, while Morningside House of St Charles has been lauded for its caring staff, clean environment, and family-like atmosphere, it has also faced criticism regarding management practices, staff turnover, and care quality in certain instances. Prospective residents and their families are encouraged to consider these reviews to make an informed decision.