Morningside At Home Assisted Living Program

Reviews for the senior living facility present a mixed picture, with some expressing satisfaction and others voicing serious concerns:

• Several reviewers report negative experiences, including inadequate care, neglect, and unprofessional behavior by staff. Concerns include patients being left unattended, receiving cold food, and suffering from falls and injuries. There are also complaints about poor communication and lack of responsiveness from the administration and social workers.
• On the other hand, some reviews highlight positive aspects such as the facility being clean and modernized, staff being kind and helpful, and residents participating in activities and enjoying their meals.
• Issues of understaffing and inadequate training for staff are mentioned, with some suggesting that this impacts the quality of care and the staff's ability to attend to residents' needs promptly.
• There are alarming reports of serious neglect and abuse, including untreated wounds and bedsores, leading to hospitalization and legal action. These reviewers urge others to closely monitor their loved ones' care and consider alternative facilities.
• A few reviews express satisfaction with the facility's cleanliness and the welcoming nature of the staff, indicating a level of variability in experiences and perceptions of care quality.

In summary, while there are instances of positive feedback regarding cleanliness and staff friendliness, significant concerns about neglect, abuse, and inadequate care dominate the reviews. Prospective residents and their families are advised to thoroughly investigate and consider these experiences when making decisions about senior living options.