Morgan Health Center

Reviews of the senior living facility present a mixed picture, with some families expressing deep gratitude for the care provided to their loved ones, while others report significant concerns and negative experiences.

• Several reviewers praise the facility for its caring and compassionate staff, noting that their family members received excellent care and attention. They highlight the staff's efforts to engage with residents and meet their needs, including dietary requirements and rehabilitation services.
• On the other hand, some reviews raise serious issues regarding the facility's management of medications, communication with family members, and overall quality of care. Concerns include inadequate responses to health emergencies, poor hygiene, and a lack of respect and attention from the staff.
• There are reports of long wait times for basic needs, such as receiving a drink of water, and complaints about the quality of food provided. Some reviewers also mention a lack of activities and engagement for residents, contributing to a sense of neglect.
• Communication with the administration and staff is a recurring theme, with some families experiencing difficulty in getting timely updates or responses to their concerns. Instances of unreturned calls and perceived indifference add to the frustration of some reviewers.
• Despite the negative feedback, there are also positive comments about the facility's cleanliness, the friendliness of the staff, and the efforts made to accommodate residents' needs and preferences.

In summary, while some families have had positive experiences with the facility, praising the care and compassion of the staff, others have encountered significant challenges related to communication, quality of care, and respect for residents and their families. Prospective residents and their families may want to consider these varied experiences when making decisions about care.