Moreau Residence

The Home of the Good Shepherd receives a mix of reviews, highlighting various aspects of the facility and the care provided. Positive comments often mention the cleanliness and beauty of the facility, with one reviewer noting the spacious rooms that can be personalized with one's own furniture. The availability of both private and shared rooms, alongside amenities such as a beauty parlor, chapel, and nicely laid out dining areas, contribute to the appeal. The facility's outdoor spaces, including a terrace and porch with rocking chairs, are also appreciated. Activities for residents and the quality of food, described as very appealing, are further points of praise.

Several reviews commend the leadership team and the activities department, emphasizing the focus on residents and staff. The sense of community and the dedication of the team are highlighted as strengths of the facility.

However, there are concerns regarding the cost, with one reviewer mentioning that the price was significantly higher than expected due to a medical evaluation. Despite this, the same reviewer notes that their relative is happy at the facility, enjoys the food, and finds the staff very accommodating.

On the other hand, some reviews express dissatisfaction, mentioning neglect and a lack of care from some staff members. Issues with the management of residents who smoke and complaints about the facility's handling of such situations are also noted.

Another review shares a positive experience, highlighting the cleanliness, the variety of food options, and the range of activities available to residents, including religious services and entertainment. The staff's helpfulness in setting up personal items and ensuring comfort is also mentioned.

Overall, while many reviews are positive, noting the facility's cleanliness, staff friendliness, and range of amenities and activities, there are notable concerns regarding cost and the care level provided to all residents.